Summary
Overview
Work History
Education
Skills
Timeline
Generic

RACHAEL WADDELL

Nashville,TN

Summary

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Overview

18
18
years of professional experience

Work History

Reconcilement Specialist

Randstad, Aramark
01.2022 - Current
  • Matched orders with invoices and recorded required information.
  • Performed bookkeeping and accounting consulting services.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.
  • Accessed financial information to answer questions and gather details about specific accounts.
  • Reconciled or entered report discrepancies found in financial records.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

Office Data Entry Clerk

EEOC-Randstad
02.2021 - 01.2022
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
  • Reviewed and updated account information in company computer system.
  • Proofread and edited documents to correct errors.
  • Input new data to test customer and account system changes and upgrades.
  • Collected and organized information for entry, prioritizing entries to increase efficiency.
  • Contacted customers via phone or email to address data inquiries.
  • Followed data program techniques and procedures to maintain data entry requirements.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Maintained strong call control and quickly worked through scripts to address problems.

Accounting Assistant

Wirtgen America
10.2018 - 01.2021
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
  • Coded invoices and other records to maintain organized and accurate records.
  • Compiled audit reports for expenditures, profits and losses to provide transparency.
  • Sorted documents, matching supporting invoices to procurement documents and verifying invoices for payment.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Received payments from customers via cash, check and credit cards to pay company invoices.
  • Prepared and reviewed monthly financial statements.

Branch Coordinator/Recruiter

People Source
08.2016 - 10.2018
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
  • Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
  • Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
  • Collaborated with human resources teams to mitigate risks and verify regulatory compliance.
  • Managed candidate activity within Applicant Tracking System (ATS).
  • Created and maintained positive relationships with hiring managers and HR business partners.

AP/AR Clerk

UPS Mail Innovations
08.2012 - 06.2016
  • Performed data entry, data management, and data reporting as needed on customer invoices
  • Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
  • Customer service for UPS Mail external vendors on all invoicing items both Accounts Receivable and Accounts Payable
  • A/R & amp; A/P team, responsible for Billing and Accounts Receivable for approximately 75-85 invoices daily
  • Monitored customer account details to minimize or rectify non-payments, delayed payments and other irregularities.
  • Posted and verified entries to logs, spreadsheets or reports to update department records and accounting systems.

Secretary/Clerk

Stratford High School
01.2007 - 05.2011
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Maintained organized filing system of paper and electronic documents.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Provided administrative support to marketing team members, fostering timely project completion.
  • Operated telephone switchboard and handled customer service calls

Education

High School Diploma -

High School Diploma
Caruthersville, MO

Bachelor Of Business Administration And Management - Accounting

National College of Business & Technology
Nashville, TN
05.2006

Skills

  • Invoicing and Billing
  • Quicken Expertise
  • SAP
  • SEC Proficiency
  • Collections/Claims
  • Email/Chat
  • Good Work Ethic
  • Customer Service
  • Multitasking
  • Training & Development
  • Active Listening
  • Data Evaluation
  • CRM
  • Problem Resolution
  • Technologically Savvy
  • Clerical Support
  • Windows 10
  • Inbound/Outbound Calling
  • Data Entry
  • Customer Service

Timeline

Reconcilement Specialist

Randstad, Aramark
01.2022 - Current

Office Data Entry Clerk

EEOC-Randstad
02.2021 - 01.2022

Accounting Assistant

Wirtgen America
10.2018 - 01.2021

Branch Coordinator/Recruiter

People Source
08.2016 - 10.2018

AP/AR Clerk

UPS Mail Innovations
08.2012 - 06.2016

Secretary/Clerk

Stratford High School
01.2007 - 05.2011

High School Diploma -

High School Diploma

Bachelor Of Business Administration And Management - Accounting

National College of Business & Technology

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RACHAEL WADDELL