Rachael Zilliox
Correctional Officer
Ocala,FL
Summary
Loss Prevention Officer focused on safety and security management, as well as asset recovery. Skilled in problem solving and conflict resolution. Well-versed in identifying potential risks and using common sense in high-stress situations.
Overview
11
11
years of professional experience
Work History
Correctional Officer
Florida Department Of Corrections
09.2022 - Current
- Supervised inmate activities to ensure compliance with facility regulations and safety protocols.
- Conducted regular inspections of cells and common areas to maintain security and prevent contraband.
- Responded to emergency situations swiftly, utilizing de-escalation techniques to manage conflicts.
- Trained new staff on operational procedures, reinforcing adherence to safety standards and policies.
Loss Prevention Officer
Kohls Corp
Cheektowaga, NY
02.2017 - Current
- Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
- Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Headed safety and loss prevention programs by guiding staff.
Loss Prevention Officer
Kmart
Cheektowaga, NY
01.2015 - 02.2017
- Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
- Identified company resources, determined client risk factors and promoted solutions to establish solid client base.
- Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Headed safety and loss prevention programs by guiding staff.
Education
High School Diploma -
Cleveland Hill High School
Cheektowaga, NY06.2012
Skills
- Theft prevention training
- Security Guard License
- Electronic surveillance
- Crisis intervention training
- Conflict resolution techniques
- Investigation documentation
- Shrink reduction
- Involved in over 300 apprehensions
- Observant
- Report analysis
- Skilled in conflict resolution
- Stationary surveillance
Timeline
Correctional Officer
Florida Department Of Corrections
09.2022 - Current
Loss Prevention Officer
Kohls Corp
02.2017 - Current
Loss Prevention Officer
Kmart
01.2015 - 02.2017
High School Diploma -
Cleveland Hill High School
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