Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Rachaelann Charles

Coral Springs

Summary

Dedicated healthcare professional with extensive experience at Baptist Health, excelling in vital sign monitoring and patient care support. Proven ability to enhance patient satisfaction through effective communication and teamwork. Skilled in EKG administration and clinical documentation, ensuring compliance with HIPAA regulations while maintaining a safe environment for patients.

Overview

11
11
years of professional experience

Work History

CST

Baptist Health Of South Florida
Coral Springs
03.2025 - Current

Monitored vital signs and reported changes to nursing staff without delay.

  • Conducted vital sign assessments, including blood pressure and temperature checks.
  • Performed EKGs and blood draws as needed; supported nurses in various tasks.
  • Assisted patients with mobility and transportation, enhancing their comfort and independence within facility.

Communicated effectively with patients and families, addressing concerns and providing vital support for patient care.

  • Demonstrated exceptional customer service skills when interacting with patients and families.
  • Maintained clean, safe environment for patients through diligent housekeeping and sanitation practices.
  • Ensured compliance with HIPAA regulations regarding confidentiality of patient information.

Clinical Partner 2

Baptist Health-South Miami Hospital
Miami
12.2019 - 03.2025
  • Provided comprehensive care for babies, including feeding, bathing, and monitoring vital signs to ensure health and comfort.
  • Delivered outstanding support to families during visits, enhancing their overall experience.
  • Coordinated consults and notified doctors of documentation to maintain effective communication and patient care.
  • South Miami Hospital

Clinical Partner 2

09.2015 - 01.2019
  • Assist with Activities of Daily living. Checking patients’ vital signs and Documenting as well as notifying the nurse.
  • Providing excellent Customer service not only to patients but their family members as well.
  • Removing foleys and IVs. Measuring intake and output. Recording height And weight.
  • Prepping patients for surgery. Simple Wound Care.
  • Reporting all skin Break Down to the Nurse as well as a change in patient’s condition.
  • Draining JP drains and Hemovacs and recording them in the system.
  • Taking Blood samples as well as any other specimen to the lab.
  • Serve as Front Line Ambassador. Performing Clerical Duties. Operate unit Phone System.
  • Making and Breaking Down Patients Charts.
  • Calling Consults and Notifying pts Nurse as well as document in Cerner.
  • Input written orders into the system. Scanning Orders to Pharmacy and verifying That the Order was received.
  • Printing Labels. Restocking Med Room. Ordering Supplies for patients from central.
  • Placing nutrition supplies order for the floor.
  • Reporting Broken Equipment to Bio Med or Engineering. Re-printing forms for the Unit.
  • Data Entry. Helping Transport patients to the main lobby upon discharge.
  • Updating electronic bed with nurse and cp assignments. Working in Collaboration co-workers and whoever may need help.

Clinical Partner 2/ CNA

Baptist Health-West Kendall Hospital
05.2015 - 01.2019
  • Provided direct patient care, assisting with daily living activities and personal hygiene.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Documented patient observations accurately in electronic health records for care continuity.
  • Communicated effectively with patients and families to address concerns and provide support.
  • Maintained a clean and safe environment for patients through regular housekeeping duties.
  • Serve as Front Line Ambassador. Performing Clerical Duties. Operate unit Phone System. Programming Call Light System.
  • Making and Breaking Down Patients Charts.
  • Calling Consults and Notifying PTs Nurses as well as documenting in Cerner.
  • Input written orders into the system. Scanning Orders to Pharmacy and verifying That the Order was received.
  • Printing PT Labels. Restocking Med Room. Ordering supplies for patients from central.
  • Placing nutrition supplies order for the floor.
  • Reporting Broken Equipment to Bio Med or Engineering. Reprinting forms for the Unit.
  • Data Entry. Helping Transport patients to the main lobby upon discharge.
  • Updating electronic bed with nurse and cp assignments. Working in Collaboration with co-workers and whoever may need help.
  • Managed patient records and ensured accuracy of information in the system.

C.N.A

East Ridge at Cutler Bay
01.2015 - 05.2015
  • Assist with activities of daily living. Checking patient’s vital signs and Documenting them as well as informing the nurse.
  • Delivered compassionate customer service to patients and their family members, enhancing overall care experience.
  • Removing Foley’s and IVs. Measuring intake and output. Recording height And weight.
  • Reported skin breakdown and changes in patient condition to nurse, ensuring timely intervention.
  • Draining JP drains and Hemovacs and recording them in the system.
  • Prepping patients for surgery. Simple Wound Care.
  • Collected blood samples and other specimens for lab analysis, facilitating accurate diagnosis and treatment.

Education

Patient Care Technician and Home Health Aide -

Robert Morgan Educational Center
01-2015

High School Diploma -

Adlai E Stevenson Educational Campus
01-2007

Skills

  • Vital sign monitoring
  • EKG administration
  • Patient transport assistance
  • Electronic health records
  • HIPAA compliance
  • Patient care support
  • blood draw
  • Infection control practices
  • Clinical documentation
  • Effective communication
  • Time management
  • Team collaboration
  • patient's satisfaction
  • patient safety

Accomplishments

  • Voted Employee of The Month for October 2019, 10/01/19
  • Voted Employee of The Month for November 2023, 11/01/23

Timeline

CST

Baptist Health Of South Florida
03.2025 - Current

Clinical Partner 2

Baptist Health-South Miami Hospital
12.2019 - 03.2025

Clinical Partner 2

09.2015 - 01.2019

Clinical Partner 2/ CNA

Baptist Health-West Kendall Hospital
05.2015 - 01.2019

C.N.A

East Ridge at Cutler Bay
01.2015 - 05.2015

Patient Care Technician and Home Health Aide -

Robert Morgan Educational Center

High School Diploma -

Adlai E Stevenson Educational Campus
Rachaelann Charles