RACHAEL K. ENGLISH
Stevensville,MD
Summary
Skilled people leader with a 20-year career dedicated to educating, motivating and inspiring people. Passionate about building high functioning teams through efficient recruitment, effective onboarding and on-going professional development, training and support. Years of proven success working with students, independent contractors, employees and leadership teams from varying sectors to build learning and talent programs that meet and exceed their needs. Eager to bring this experience and passion for people development to a new organization.
Overview
22
22
years of professional experience
Work History
Consultant
Rachael English, LLC
Stevensville, MD
04.2020 - Current
- Managing the Community Champions grant program for Constellation Energy
- Recruiting entry and mid-level staff for EF Education First's Gap Year and Study Abroad teams
- Designing and implementing team building programs for Tufts University Support Services
- Creating and delivering 1:1 coaching sessions for leaders in a variety of disciplines
Senior Director of Training & People Development
EF Education First
Cambridge, MA
10.2019 - 04.2020
- Hosted the first ever on-site development day for ~55 training specialists across all EF programs to ultimately build a center of excellence
- Developed strategic frameworks for self-paced and self-directed training courses
- Began liaising to build an online learning center using an LMS for all EF programs
- Facilitated design thinking workshops for teachers who would then implement with their students
Director of Recruitment & People Development
EF Education First
, MA
08.2018 - 09.2019
- Liaised with senior managers to create an annual Top Sellers leadership development program
- Created a global rewards program for staff comprised of international office exchange and educational tour opportunities
- In one year, recruited, onboarded, trained and mentored 50 new sales team members to facilitate uniform standard of performance. This included a 3-week onboarding program with a blend of sales skills, people skills and culture building
- Instituted an annual 'team mapping' initiative for managers across the program to evaluate their team members and be accountable for their growth and career progress
Director of Global Learning & Events
EF Education First
Cambridge, MA
12.2011 - 08.2018
- Outlined and implemented in-person, virtual and self-paced learning programs for over 1,200 independent contractors across the United States
- Created the first-ever leadership development program complete with core accountabilities for over 100 independent contractors across the United States consisting of on-the-job training, leadership skills, people dynamic skills and team building. Developed annual performance check-ins and a competency scale to quickly assess talent
- Managed an annual events and training budget of $1M to produce high quality, cost-effective learning experiences
- Produced an e-learning platform for contractors and full-time staff resulting in 100% compliance with the U.S. Department of State standards
- Scouted, negotiated, developed and facilitated annual large-scale networking and learning events with the senior leadership for over 1,200 indpendent contractors and staff
Owner & Consultant
Rachael English, LLC
Arlington, VA
01.2011 - 06.2012
- Created onboarding, training and leadership initiatives for several local start-up organizations
- Designed training content for the first-ever summer medicine program at Brandeis University
Director of Training & Professional Development
Envision by Worldstrides
Vienna, VA
01.2009 - 01.2011
- Created experiential training content for leadership programs of 200 to 15,000 student attendees
- Forged the design, training and implementation of the company's first ever comprehensive performance appraisal system featuring 360 feedback, development plans, reviews for all levels of the organization
- Identified key skill gaps in employees in customer service, education and marketing departments and created training classes to effectively educate target individuals
Director of Elementary Programs
Envision by Worldstrides
Vienna, VA
05.2005 - 01.2009
- Launched and directed the first national overnight S.T.E.M. program for elementary aged students growing the program from 1 city in 2005 to 9 cities in 2008. Program is still thriving today.
- Managed a budget of $1M to bring to life multiple programs each year liaising with marketing, sales, customer service, education and more to streamline costs and increase scalability
Associate Program Director
Envision by Worldstrides
Vienna, VA
09.2002 - 05.2005
- Ran point on logistics and educational content for the National Young Leaders Conference (NYLC) in Washington, D.C. (400 students each week for 8 weeks in fall/spring/summer)
Education
Bachelor of Arts - Political Science And French
Bucknell University
Lewisburg, PA05-2002
Skills
- Leadership development
- Performance appraisal and staff mapping
- Event planning
- Recruiting and hiring
- Product development
- Team direction and development strategies
- Team building activities
- Curriculum development
- Design thinking
- Budget planning
- Microsoft Office
- Intermediate proficiency in French
- Project management: Trello, Basecamp
- iMovie
- Vimeo
- Virtual platforms: Zoom, Webex, Go To Meeting Suite, Teams
- Online surveying: Mentimeter, Survey Monkey, Kahoot, Quizizz
- Graphic design: Prezi, Canva
- Learning Management Systems (LMS): Coursemill/Lectora, Northpass, Saba People Cloud, TalentLMS, SuccessFactors
Certifications
- Accelerated Strengthsfinder and Strengthsfinder Coaching for Individuals, Managers and Teams (Gallup)
- Ashridge Executive Education Program tailored for EF staff (Hult International Business School)
- DiSC
- Peoplesmarts
- Predictive Index (PI)
- Situational Leadership (Ken Blanchard Companies)
- Speed of Trust (Franklin Covey)
- Strengths Deployment Inventory (SDI)
Timeline
Consultant
Rachael English, LLC
04.2020 - Current
Senior Director of Training & People Development
EF Education First
10.2019 - 04.2020
Director of Recruitment & People Development
EF Education First
08.2018 - 09.2019
Director of Global Learning & Events
EF Education First
12.2011 - 08.2018
Owner & Consultant
Rachael English, LLC
01.2011 - 06.2012
Director of Training & Professional Development
Envision by Worldstrides
01.2009 - 01.2011
Director of Elementary Programs
Envision by Worldstrides
05.2005 - 01.2009
Associate Program Director
Envision by Worldstrides
09.2002 - 05.2005
Bachelor of Arts - Political Science And French
Bucknell University
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