Racheal Davis

Trained new employees on store policies, procedures, and sales techniques to enhance their performance.

• Maintained database system to track and analyze operational data.
• Led weekly staff meetings to discuss goals, accomplishments, challenges, and opportunities for improvement within the store operations.
• Resolved escalated customer complaints with professionalism and empathy, ultimately preserving brand reputation and loyalty among patrons.
• Used in-store system to locate inventory and place special orders for customers

• Developed, maintained and utilized diverse client base
• Increased sales by 10 %
• Drive store revenue by offering customers accessories and related purchases to complete selections.
• Informed customers of promotions to increase sales productivity and volume
• Rotate stock and restock shelves to maintained product availability and store appearance.

• Collaborated with store manager to developed targeted sales goals and strategies for the retail team.
• Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
• Worked to meet or exceeded special targets for credit card applications, special donations and specific product promotions.
• Checked store merchandise regularly for proper display and replenishment.
• Analyzed sales data to set quotas and assess potential areas of growth.