Organized warehouse team member productive in high-volume environments. Reliable in maintaining accurate inventory records and optimized storage spaces. Skillfully troubleshoots and maintains material handling equipment. Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.
Overview
17
17
years of professional experience
Work History
General Warehouse Associate
Dealers Lp
Memphis , TN
05.2023 - Current
Utilized RF scanners to track movements of inventory within the warehouse environment.
Assisted in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks, or other equipment as necessary.
Operated computers to access information related to shipping activities.
Processed outbound shipments, including packing and labeling products for delivery.
Inspected outgoing packages for damage before sealing them up for shipment.
Ensured that stock was properly stored in designated areas according to safety regulations.
Maintained a clean work area by sweeping, dusting, and mopping.
Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
Prepared invoices for customers, ensuring accuracy before shipment.
Reviewed customer orders for accuracy before shipping goods out of the facility.
Loaded and unloaded trucks with pallet jacks or forklifts as needed.
Monitored inventory levels and re-ordered supplies when necessary.
Worked closely with carriers such as FedEx, UPS, USPS, and DHL regarding pickups and deliveries.
Received incoming shipments, verifying quantity and quality of items against purchase orders.
Obtained required documentation to process shipments and support movement.
Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
Monitored merchandise received and shipped from the facility in the computer system.
Coached new staff preparing outgoing and receiving incoming shipments.
Monitored merchandise received and shipped from the facility in the computer system.
Tracked inventory levels, handled aspects of shipping and receiving, and kept accurate records.
Operated forklifts, hand trucks, or other equipment to load, unload, transport, and store goods.
Front Desk Receptionist
Ramada Inn At Ocean Shores
West Memphis, Arkansas
01.2008 - 05.2023
Handled cash transactions accurately, balancing the register at the end of each shift.
Processed payments from customers using a variety of payment methods, including credit cards, checks, and money orders.
Updated customer information in databases regularly to ensure the accuracy of records.
Assisted with preparing reports, presentations, and other documents as requested by management staff.
Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
Monitored visitor access control systems including issuing identification badges when necessary.
Greeted customers warmly and made them feel welcome.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Generated monthly reports summarizing sales activities, customer feedback surveys, and other relevant data.
Responded to customer inquiries via phone, email, and in person.
Answered incoming calls, redirected callers to the appropriate personnel or department, and took messages as needed.
Provided administrative support, such as filing documents, photocopying, and scanning materials.
Explained policies and procedures to visitors.
Signed for packages, recorded deliveries, and distributed to personnel.
Answered incoming calls, directed them to appropriate personnel, and took messages.
Service Representative
State of Arkansas Depart of Finance and Administration
West Memphis, Arkansas
04.2021 - 04.2023
Developed strong relationships with customers by providing personalized assistance and support.
Developed positive relationships with customers through friendly interactions.
Answered customer inquiries and provided accurate information regarding products and services.
Answered customer inquiries via phone, email, and chat.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Performed administrative tasks, such as filing paperwork, updating databases, and generating reports.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Worked successfully with adverse group of coworkers to accomplish goals and address issues related to our products and services.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Emergency Medical Technician
Fire Department
West Memphis, Arkansas
03.2015 - 04.2021
Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
Provided emotional support and comfort to patients while transporting them to their destination.
Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
Documented patient assessment findings by established protocols.
Participated in continuing education courses to maintain certification requirements.
Assisted paramedics in loading stretchers into the back of an ambulance when required.
Adhered strictly to all safety protocols including seatbelt use and adherence to traffic laws.
Stocked ambulances with necessary supplies such as oxygen tanks, bandages and other medical equipment.
Responded promptly to emergency calls by driving safely at high speeds when necessary.
Established positive relationships with healthcare professionals at hospitals and clinics.
Participated in training sessions related to ambulance operations, and first aid techniques.
Communicated effectively with dispatch staff regarding patient pickup requests and arrival times.
Inspected ambulances regularly for mechanical problems that could affect performance.
Monitored vital signs of patients during transit and reported any changes to medical personnel.
Education
Bachelor of Science - Health Studies
Southern New Hampshire University
Hooksett, NH
12-2026
Skills
Shipping and receiving
Packaging and Labeling
Warehouse Organization
Quality Control
Loading and unloading
Order Picking
Languages
Spanish
Professional
Timeline
General Warehouse Associate
Dealers Lp
05.2023 - Current
Service Representative
State of Arkansas Depart of Finance and Administration