Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Racheal Diggs

Northwood,OH

Summary

Dynamic professional with a positive attitude

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

2026
2026
years of professional experience

Work History

Delivery Driver

DoorDash
2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Nutrition Services Assistant

Mercy Health Hospital
2023 - Current
  • Managed supply orders efficiently while maintaining budget constraints, ensuring adequate stock levels for all menu items.
  • Provided exceptional customer service by addressing patient questions, concerns, and requests promptly and professionally.
  • Evaluated emerging trends in nutrition research to inform adaptations in menu offerings.
  • Improved patient satisfaction by providing personalized nutrition advice and meal planning.

Assistant Manager

Charter Foods
2017 - 2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Learning Ambassador

Amazon Fulfillment Center
2021 - 2023
  • Served as a mentor teacher for new educators, providing guidance and support throughout their first year of teaching experience.
  • Implemented innovative teaching methods, resulting in increased student comprehension and retention.
  • Assisted in the development of new curriculum materials to enhance overall learning experiences for students.
  • Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.

Line Leader

Absopure Water Company
2016 - 2017
  • Supervised updating procedures for working documents such as shift reports and handovers.
  • Assisted in training new employees and implementing procedural changes.
  • Collaborated with manager on performance-related issues and employee performance reviews.
  • Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.

Client Service Representative

H&r Block
2014 - 2017
  • Handled sensitive client information with discretion, ensuring confidentiality at all times.
  • Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
  • Managed incoming calls, providing prompt and accurate information to clients about products and services.
  • Maintained accurate record-keeping with proactive attention to client information updates.

Education

Cosmetology - Cosmetology

Salon Institute
Toledo, OH
05.2022

Associate Of Applied Business - General Studies

Owens Community College
Perrysburg, OH
01.2020

Bachelor Of Business Science - Management

Wayne County Community College
Detroit, MI
04.2018

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Time management skills
  • Dependable and reliable

Additional Information

Volunteered performed work with the boys and girls of America supervise activities for children and serve as a role positive role model

Timeline

Delivery Driver

DoorDash
2024 - Current

Nutrition Services Assistant

Mercy Health Hospital
2023 - Current

Assistant Manager

Charter Foods
2017 - 2024

Learning Ambassador

Amazon Fulfillment Center
2021 - 2023

Line Leader

Absopure Water Company
2016 - 2017

Client Service Representative

H&r Block
2014 - 2017

Cosmetology - Cosmetology

Salon Institute

Associate Of Applied Business - General Studies

Owens Community College

Bachelor Of Business Science - Management

Wayne County Community College

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