Racheal Guest
Southaven,MS
Overview
20
20
years of professional experience
Work History
Quality Assurance Inventory
O'Reilly Distribution Center
Horn Lake, Mississippi
05.2026 - Current
- Auditing and Verification: Conduct daily audits of outbound parcels, inbound license plates, damage locations, and general warehouse inventory.
- Inventory Control: Monitor over/short counts, specialty counts, cycle counting programs, and resolve discrepancies.
- Operations Support: Perform research and tracking functions to ensure parts and materials flow smoothly through the distribution center.
Patient Care Coordinator
Elite Physical Therapy And Rehabilitation
Olive Branch, Mississippi
11.2025 - 05.2026
- Coordinated patient appointments, referrals, and follow-up communication to ensure seamless access to physical therapy services at a rehabilitation clinic.
- Verified insurance details, authorizations, and coverage requirements for patient treatment plans.
- Fostered a welcoming environment for patients, family members, and staff through attentive customer service.
- Maintained confidential records and updated electronic patient files to support accurate patient information management.
Owner/Operator Cleaning Business
Magnolia Maid,LLC
Greenville, Mississippi
01.2020 - 11.2025
- Business Strategy and Organization
- Managed financial resources and developed marketing strategies to increase business visibility and attract new clients.
- Coordinated operations, communications, and scheduling to foster lasting customer relationships, leading to high demand and retention.
- Designed and delivered tailored residential cleaning services, ensuring customer satisfaction and integrity.
Owner/Operator of Restaurant
Stamson's Restaurant
Greenville, Mississippi
01.2013 - 01.2020
- Operations Management
- Managed payroll, purchasing, and performance evaluations to ensure operational efficiency
- Oversaw culinary operations in restaurant environment
- Inventory/budgeting/vendor
- Promoted restaurant through social media, local outreach, and word-of-mouth to increase visibility and attract customers
- Encouraged customer loyalty through curating exceptional customer service.
- Built relationships with local churches & non-profits, supported community charitable organizations with Christian values
Department Manager-Installed Sales
Lowe's Home Improvement Stores
Greenville, MS
01.2007 - 01.2013
- Versatile and Promoted Team Player
- Coordinated installation sales and service for customers.
- Coordinated delivery and installation services, followed up on customer satisfaction, and provided feedback to contractors.
- Managed all Special Order returns, authorized returns, determined resale pricing, and maintained inventory to optimize store profitability.
- Trained fellow and new employees on skills to encourage customers to apply for store credit options. Trained employees to process credit apps quickly and efficiently.
- Worked in 4 stores over 7 years: Winchester,VA; Martinsburg, WV; Hagerstown, MD; Greenville, MS; worked as Credit Coordinator, Hardware Department Associate, Appliance/Kitchen Sales Associate in Installed Sales before being promoted to Department Manager
Education
GED -
01-2002
Skills
- Team Player & Adaptability: Willing to go above & beyond, assist wherever needed, & take on responsibilities outside my job description to support the team & ensure company success
- Management: Efficient multitasking, methodical task management, effective delegation & coaching
- Warehouse Service: Auditing, Inventory control, cycle counting, picking, order accuracy, PDF gun efficient, stocking
- Customer Service: Ability to communicate effectively with staff, customers, & supervisors to resolve issues calmly & effectively
Timeline
Quality Assurance Inventory
O'Reilly Distribution Center
05.2026 - Current
Patient Care Coordinator
Elite Physical Therapy And Rehabilitation
11.2025 - 05.2026
Owner/Operator Cleaning Business
Magnolia Maid,LLC
01.2020 - 11.2025
Owner/Operator of Restaurant
Stamson's Restaurant
01.2013 - 01.2020
Department Manager-Installed Sales
Lowe's Home Improvement Stores
01.2007 - 01.2013