Racheal Huante
Pine Bluff,AR
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Overview
14
14
years of professional experience
Work History
Graphics Coordinator
Mondi
Pine Bluff, AR
11.2018 - Current
- Collaborated with production on task list creation to meet overall project goals on time.
- Compiled and maintained all customer files for department.
- Coordinated projects with Press manager and art house.
- Maintained list for all upcoming projects in press department.
- Answered all calls for press department and updated customer service accordingly.
- Contributed to creative process through original ideas and inspiration.
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Worked on PO’s for accounting coordinator when needed.
- Worked shipping and receiving when shipping manager was out.
Customer Service Representative
Lawson’s Flowers And Gifts
Pine Bluff, AR
11.2015 - 11.2018
- Responded to customer requests for products, services and company information.
- Offered advice and assistance to customers.
- Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Office Manager
Cooper’s House And Barn Painting
White Hall, AR
03.2013 - 11.2015
- Handled all incoming business and client requests for information.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Maintained computer and physical filing systems.
Office Assistant
Bridges Law Firm
Pine Bluff, AR
01.2011 - 03.2013
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Education
White Hall High School
White Hall, ARSkills
- MS Office
- Project organization
- Problem resolution
- Adobe Acrobat
- Adobe Illustrator
- Inbound Phone Call Handling
- Scheduling
- Office administration
- Audit Procedures
- Billing Systems and Software
- Invoice Processing
- Month-end closing procedures
- Vendor invoice processing
- Shipping and Receiving
- Material Flow Management
- Advanced SAP knowledge
- Meeting coordination
- Excel spreadsheets
- Visual communication through Teams
- Layout design
- MS PowerPoint
Timeline
Graphics Coordinator
Mondi
11.2018 - Current
Customer Service Representative
Lawson’s Flowers And Gifts
11.2015 - 11.2018
Office Manager
Cooper’s House And Barn Painting
03.2013 - 11.2015
Office Assistant
Bridges Law Firm
01.2011 - 03.2013
White Hall High School