Racheal Kniphfer
Hephzibah,GA
Summary
Adept Licensed Massage Therapist with a proven track record at Massage Envy Spa, specializing in deep tissue and Swedish massage techniques. Demonstrated ability to design and implement personalized wellness programs, significantly enhancing client well-being. Known for exceptional manual dexterity and a commitment to fostering relaxation and stress relief. Collaborates effectively with teams to elevate customer satisfaction and safety.
Overview
10
10
years of professional experience
Work History
Licensed Massage Therapist
Massage Envy Spa
09.2018 - Current
- Oversee onboarding process for new hires and train therapists on enhancements.
- Provided safe, effective, and appropriate massage therapy techniques during clients treatment.
- Maintained client treatment records and designed long-term care programs for return customers.
- Performed aroma therapies, scrubs, radit tension, stretch & provide relaxation.
- Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
- Worked with clients to ascertain medical history, potential issues, and areas needing support.
- Advised clients on areas such as posture, at-home exercises and stretches.
- Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
- Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
- Maintained accurate and up-to-date client records.
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
Server Assistant
Olive Garden Restaurant
07.2015 - 09.2018
- Assisted with dining room set up prior to and after service period.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Complied with all food safety and sanitation regulations to reduce restaurant risks.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Supported fast table turnover by taking customer orders and payments accurately and efficiently.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
Education
Massage License - Massage Therapy
Miller Motte Technical College
Augusta, GA06.2018
GED -
Augusta Technical College
Augusta, GA07.2016
Skills
- Strong manual dexterity
- Physical power
- Prenatal massage
- Wellness programs
- Body treatments
- Stress relief massage
- Aroma therapy
- Deep tissue massage
- Swedish massage
Timeline
Licensed Massage Therapist
Massage Envy Spa
09.2018 - Current
Server Assistant
Olive Garden Restaurant
07.2015 - 09.2018
Massage License - Massage Therapy
Miller Motte Technical College
GED -
Augusta Technical College
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