Racheal Onderko
Fairmont
Summary
Results-driven insurance agent with proven skills in client relations, new client acquisition, and effective communication. Committed to delivering tailored insurance solutions that enhance customer satisfaction and streamline processes.
Overview
1
1
Language
10
10
years of professional experience
Work History
Insurance Agent
Stan Cameon Insurance
Fairmont, WV
08.2019 - Current
- Developed comprehensive insurance solutions tailored to client needs.
- Enhanced client retention through proactive communication and service follow-ups.
- Conducted policy reviews, ensuring compliance with regulatory standards.
- Streamlined claims processes, improving turnaround times for clients.
- Collaborated with underwriting teams to optimize risk assessment procedures.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
Title Clerk
Weimer Hyundai Volkswagen
Morgantown, WV
02.2018 - 08.2019
- Managed lien releases and secured necessary signatures for title completion.
- Reviewed and verified accuracy of documentation for new and used vehicle transactions.
- Coordinated with finance and sales departments to streamline title transfer processes.
- Processed vehicle titles and registrations efficiently, ensuring compliance with state regulations.
- Communicated with customers to resolve common title issues.
- Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
Sales Executive
Results Radio
Fairmont, WV
06.2016 - 01.2018
- Developed tailored sales presentations that effectively addressed client needs and concerns.
- Cultivated relationships with clients to enhance customer loyalty and drive repeat business.
- Analyzed market trends to identify new sales opportunities and refine strategies accordingly.
- Coordinated promotional campaigns across multiple platforms to increase brand visibility and engagement.
- Negotiated contracts, ensuring favorable terms for both clients and the company.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
No Degree - Life & Health
National Online Insurance School
Fairmont, WV06-2023
No Degree - Property & Casualty
National Online Insurance School
Fairmont10-2019
High School Diploma -
East Fairmont High School
Fairmont, WV06-2012
Skills
- Licensed insurance agent
- Quotes and sales
- New client acquisition
- Sales quotations
- Regulatory compliance
- Client relations
- Customer service
- Professionalism and ethics
Languages
English
Native or Bilingual
Timeline
Insurance Agent
Stan Cameon Insurance
08.2019 - Current
Title Clerk
Weimer Hyundai Volkswagen
02.2018 - 08.2019
Sales Executive
Results Radio
06.2016 - 01.2018
No Degree - Life & Health
National Online Insurance School
No Degree - Property & Casualty
National Online Insurance School
High School Diploma -
East Fairmont High School