Rachel Adkins
Muscle Shoals
Summary
Resourceful and adaptable individual with a strong background in high-pressure environments. Known for exceptional information gathering and teamwork, committed to maintaining safety and efficiency in all operations.
Overview
2
2
years of professional experience
Work History
Warehouse Forklift Operator
Constellium
Muscle Shoals, AL
03.2026 - Current
- Operated forklifts to transport materials safely and efficiently within warehouse environment.
- Conducted regular inspections of equipment to ensure operational safety and compliance with regulations.
- Loaded and unloaded shipments, verifying accuracy against shipping documents.
- Assisted in inventory management by organizing stock and maintaining accurate records.
- Maintained cleanliness and organization of work area to support efficient warehouse operations.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
911 Emergency Dispatcher
Dunklin County Sheriff's Office
Kennett, MO
05.2024 - 02.2026
- Operated multi-line phone systems to receive emergency calls efficiently.
- Prioritized and dispatched emergency services based on urgency and location.
- Maintained accurate logs of all incoming calls and dispatched units.
- Collaborated with law enforcement, fire, and medical personnel for effective response coordination.
- Utilized CAD software to track and manage incident reports in real-time.
- Assisted in training new dispatch staff on operational protocols and procedures.
- Implemented process improvements to enhance communication efficiency during emergencies.
- Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Handled challenging caller interactions professionally while remaining empathetic to individuals experiencing distress or panic during emergencies.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
Education
High School Diploma -
Holcomb High School
Holcomb, MO05-2023
Skills
- Team collaboration
- Verbal and written communication
- Computer Skills
- Multi Tasking
- Team player
- Teamwork and collaboration
- Typing speed
- Information gathering
- Critical thinking
- Works Well Under Pressure
- Information intake
- Data entry
- Information gathering and relay
- Computer-aided dispatching
Timeline
Warehouse Forklift Operator
Constellium
03.2026 - Current
911 Emergency Dispatcher
Dunklin County Sheriff's Office
05.2024 - 02.2026
High School Diploma -
Holcomb High School