Rachel A Madden
Edmond,OK
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Client Receivables Admin Team
Paycom Payroll LLC
01.2023 - 01.2026
- Reviewed and validated client documentation to ensure compliance, streamlining system setup.
- Maintained accurate client data in Treasury Management Systems, supporting operational integrity.
- Audited employee banking changes (account/routing/wire limitations) to ensure accuracy and reduce potential risk.
- Resolved payroll and system-related discrepancies through collaboration with internal teams, enhancing accuracy.
- Supported high-volume financial operations, maintaining accuracy and detail to ensure seamless processing.
Senior Client Receivables Specialist
Paycom Payroll LLC
01.2022 - 01.2023
- Allocated funds to clients' accounts promptly, enhancing service quality.
- Collaborated with banking partners and internal departments to research and resolve variances, streamlining reconciliation processes.
- Conducted intra-day bank reconciliations, ensuring accuracy and timely reporting.
- Initiated and approved ACH/Wire drawdowns for client payroll funding.
- Guided team members on processes and issue resolution, fostering knowledge sharing and professional development.
Operations Administrator
Frayer Enterprises
01.2019 - 01.2022
- Managed HR and administrative operations for three automotive dealership locations, streamlining processes and enhancing overall efficiency.
- Oversaw and approved operational expenses with accounting teams, ensuring budget adherence and maintaining financial integrity.
- Compiled daily/monthly sales and performance reports, supporting leadership decision-making and guiding strategic initiatives.
- Led onboarding processes, ensuring compliance and efficiency for new hires.
- Worked closely with the General Manager to implement process improvements.
- Oversaw maintenance of business licenses and government contracts across multiple entities.
Loan & Payroll Specialist
Auto Finance USA LLC
01.2017 - 01.2019
- Executed loan modifications per company policies, enhancing compliance and ensuring customer satisfaction.
- Evaluated customer financial data to facilitate accurate loan decisions and modifications.
- Processed loan payments and maintained accurate financial records.
- Analyzed credit and payment trends to identify financial risk factors and implement necessary interventions.
- Coordinated administrative functions for repossession team and collections processes, streamlining operations.
Education
Some College (No Degree) - Diversified Studies, Organizational Leadership
Oklahoma City Community
Oklahoma City, OKSkills
- Financial analysis and treasury operations
- Data management and process improvement
- Project management and Jira
- Microsoft Office and Teams
- Problem solving and research
- Cross-functional collaboration
- Leadership and team support
- Adaptability and attention to detail
Certification
Lean White Belt, 06/29/23
Timeline
Senior Client Receivables Admin Team
Paycom Payroll LLC
01.2023 - 01.2026
Senior Client Receivables Specialist
Paycom Payroll LLC
01.2022 - 01.2023
Operations Administrator
Frayer Enterprises
01.2019 - 01.2022
Loan & Payroll Specialist
Auto Finance USA LLC
01.2017 - 01.2019
Some College (No Degree) - Diversified Studies, Organizational Leadership
Oklahoma City Community