Rachel Amireault

• Enhanced member experience by providing exceptional customer service and promptly addressing concerns.
• Maintained a clean and welcoming environment for all clubhouse visitors, promoting a positive atmosphere.
• Developed strong relationships with members, fostering loyalty and enhancing overall satisfaction levels.

• Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
• Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
• Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.

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• Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spread of germs.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Applied positive behavior management techniques to enhance social interactions and emotional development.