Professional Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline

Lisa Bartling

Rizzetta
Riverview,FL
1
Certification
20
years of professional experience

Clubhouse Attendant with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Clubhouse Attendant

1 Year 10 Months
Rizzetta | 09.2024 - Current
  • Managed daily operations of clubhouse, ensuring cleanliness and organization of facilities.
  • Assisted members with inquiries, providing exceptional customer service and maintaining member satisfaction.
  • Coordinated events and activities within clubhouse, enhancing community engagement and participation.
  • Monitored inventory levels for supplies, ensuring availability for daily functions and events.

Parking Attendant

1 Year 10 Months
TECO Energy | 11.2022 - 09.2024
  • Answered general questions about parking fees, facilities and directions.
  • Facilitated vehicle flow by managing traffic control and parking in assigned area.
  • Collected parking fees from customers based on charges for amount of time parked or standard lot fee.
  • Directed patrons to designated parking spaces.
  • Used hand signals or flashlights to direct motorists to parking areas or parking spaces.
  • Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Answered questions and provided information about Area of Expertise.

Host

1 Year 10 Months
TECO Energy | 11.2022 - 09.2024
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Assisted managers with quickly resolving service related issues.
  • Used cash registers and credit card machines to cash out customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Covid

1 Year 7 Months
TECO Energy | 09.2020 - 04.2022

COVID-19 Screener

11 Months
TECO Energy | 05.2020 - 04.2021
  • Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
  • Oversaw in-person and curbside patient registration and processing.
  • Donned and removed personal protective equipment (PPE) per company protocols.
  • Protected individual confidentiality as prescribed by local, state and federal mandates.

FLIGHT CHIEF

1 Year 6 Months
DENTAL RESIDENCy, MACDILL AFB | 11.2013 - 05.2015
  • Orchestrates 14-mbr flight daily ops/assignments/schedule; facilitates training in 6 specialty areas for 8 dental officers
  • Ncoic dental data
  • Offutt afb

7 Years 4 Months
06.2006 - 10.2013
  • Evaluates workload data, establishes methods/procedures & institutes stats for 75 enlisted, civilians/volunteers

Education

Associate Degree - Office Administration

Southern Technical College | 03.2016

Applied Science Associate Degree

Community College of the Air Force | 02.2012

Skills

Group Reservations Management
Reservation Coordination
Customer Service
Wheelchair Support
Guest Inquiries
Guest Interaction
Greeting and Escorting Guests
Guest Flow
Customer service

Certification

ICD-9-CM/ ICD-10-CM Coding CPT, and HCPCS Coding Computer Technology Medical Terminology Anatomy & Physiology I Medisoft PM / EHR Training Medical Claims Management Billing and Collections CPR/ First Aid Certified HIPAA Training Lisa a. bartling Dental assistant

Additional Information

  • or Leadership Manages, supervises & operates 14-member flight daily ops/assignments/schedule. Lead monitor of the dental data process through all phases of its implementation. Conducted weekly On-The-Job training briefings to 141 trainees on radiology certification and analyzing images IAW OSHA guidelines. Led 20-member team delivering Meals for Elderly residents.

Timeline

Clubhouse Attendant

Rizzetta
09.2024 - CurrentRead More

Parking Attendant

TECO Energy
11.2022 - 09.2024Read More

Host

TECO Energy
11.2022 - 09.2024Read More

Covid

TECO Energy
09.2020 - 04.2022Read More

COVID-19 Screener

TECO Energy
05.2020 - 04.2021Read More

FLIGHT CHIEF

DENTAL RESIDENCy, MACDILL AFB
11.2013 - 05.2015Read More

06.2006 - 10.2013Read More

Community College of the Air Force

Applied Science Associate Degree
Read More

Southern Technical College

Associate Degree from Office Administration
Read More
Lisa Bartling