Clubhouse Attendant with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Work History
Clubhouse Attendant
1 Year 10 Months
Rizzetta | 09.2024 - Current
Managed daily operations of clubhouse, ensuring cleanliness and organization of facilities.
Assisted members with inquiries, providing exceptional customer service and maintaining member satisfaction.
Coordinated events and activities within clubhouse, enhancing community engagement and participation.
Monitored inventory levels for supplies, ensuring availability for daily functions and events.
Parking Attendant
1 Year 10 Months
TECO Energy | 11.2022 - 09.2024
Answered general questions about parking fees, facilities and directions.
Facilitated vehicle flow by managing traffic control and parking in assigned area.
Collected parking fees from customers based on charges for amount of time parked or standard lot fee.
Directed patrons to designated parking spaces.
Used hand signals or flashlights to direct motorists to parking areas or parking spaces.
Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
Determined customer needs by asking relevant questions and listening actively to responses.
Answered questions and provided information about Area of Expertise.
Host
1 Year 10 Months
TECO Energy | 11.2022 - 09.2024
Monitored seating area and checked restrooms regularly to keep spotless.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Assisted managers with quickly resolving service related issues.
Used cash registers and credit card machines to cash out customers.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Covid
1 Year 7 Months
TECO Energy | 09.2020 - 04.2022
COVID-19 Screener
11 Months
TECO Energy | 05.2020 - 04.2021
Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
Oversaw in-person and curbside patient registration and processing.
Donned and removed personal protective equipment (PPE) per company protocols.
Protected individual confidentiality as prescribed by local, state and federal mandates.
FLIGHT CHIEF
1 Year 6 Months
DENTAL RESIDENCy, MACDILL AFB | 11.2013 - 05.2015
Orchestrates 14-mbr flight daily ops/assignments/schedule; facilitates training in 6 specialty areas for 8 dental officers
ICD-9-CM/ ICD-10-CM Coding CPT, and HCPCS Coding Computer Technology Medical Terminology Anatomy & Physiology I Medisoft PM / EHR Training Medical Claims Management Billing and Collections
CPR/ First Aid Certified HIPAA Training
Lisa a. bartling
Dental assistant
Additional Information
or Leadership
Manages, supervises & operates 14-member flight daily ops/assignments/schedule. Lead monitor of the dental data process through all phases of its implementation.
Conducted weekly On-The-Job training briefings to 141 trainees on radiology certification and analyzing images IAW OSHA guidelines.
Led 20-member team delivering Meals for Elderly residents.
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