Rachel Arion
Salisbury,MD
Summary
Creative writer with eye for detail and passion for crafting stories. Skilled in utilizing new techniques and keeping up with latest trends in writing. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level writing position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Server
Alley Oops
06.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Bad Monkey
05.2022 - 06.2022
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
Server
Buffalo Wild Wings
01.2021 - 06.2022
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Server
Ropewalk
04.2021 - 08.2021
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Server
Bayside Skillet
07.2020 - 08.2020
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
Hostess
Crab Alley
06.2018 - 07.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
Hostess/Restaurant Busser
Adam's Taphouse Grille
05.2017 - 08.2017
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
Education
Bachelor of Arts - Communications
Salisbury University
Salisbury, MD05.2023
Skills
- Print Media
- Social Media Content Writing
- Copywriting, Editing and Review
- Essay Writing
- Professional Business Writing
- Creative Development
- Dependability and Cooperation
Timeline
Server
Alley Oops
06.2023 - Current
Server
Bad Monkey
05.2022 - 06.2022
Server
Ropewalk
04.2021 - 08.2021
Server
Buffalo Wild Wings
01.2021 - 06.2022
Server
Bayside Skillet
07.2020 - 08.2020
Hostess
Crab Alley
06.2018 - 07.2020
Hostess/Restaurant Busser
Adam's Taphouse Grille
05.2017 - 08.2017
Bachelor of Arts - Communications
Salisbury University
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