RACHEL BAKER, MSW
Toppenish,WA
Summary
Social work professional with a strong foundation in advocacy and crisis resilience. Skilled in conducting comprehensive assessments, developing robust care plans, and mobilizing community networks to address socioeconomic barriers, ensuring high-quality support and successful outcomes for vulnerable patients and their families.
Overview
21
21
years of professional experience
Work History
Professional & Personal Development
Spiritual Enhancement Sabbatical
09.2023 - 07.2026
- Led cross-cultural engagement and volunteer community development initiatives, utilizing empathy and active listening to foster inclusivity and collaboration.
- Developed interpersonal skills and emotional intelligence through crisis resilience training and group facilitation, enhancing support provided to community members.
- Identified and addressed socioeconomic barriers for vulnerable households by expanding advocacy models at micro and macro levels, promoting systemic change.
Behavioral Health Case Manager
United Health Care
Seattle, WA
05.2022 - 04.2023
- Conducted clinical assessments and administered assessment tools to identify barriers affecting health, functioning, and access to care, facilitating targeted interventions.
- Interviewed families to determine immediate social work needs and developed individualized plans of care to support recovery, wellness, safety, and adaptive functioning.
- Coordinated services by connecting patients and families with appropriate medical, behavioral health, social service, and community resources to enhance support.
- Collaborated with physicians, behavioral health professionals, hospital staff, community providers, and other interdisciplinary team members to coordinate services.
- Coordinated discharge planning at or prior to admission and reassessed ongoing healthcare and support needs throughout the continuum of care.
- Provided crisis intervention, brief counseling, education, advocacy, information and referral, and problem-solving support.
- Identified barriers to successful care transitions and collaborated with patients, families, providers, and community vendors to develop effective solutions.
- Ensured accurate documentation for assessments, treatment plans, and evaluations while providing ongoing assessment of participant's social, emotional, and cognitive status.
Social Work Faculty / Instructor
Salish Kootenai College
06.2020 - 10.2021
Foster Care Program Manager
Confederated Salish and Kootenai Tribes
03.2020 - 06.2020
Trauma Social Worker
Confederated Salish and Kootenai Tribes
11.2019 - 03.2020
Child Welfare Coordinator
Chippewa Cree Tribal TANF
11.2015 - 11.2016
Domestic Violence Advocate
Chippewa Cree Tribe
08.2014 - 11.2015
CPS Lead Case Worker
Chippewa Cree Tribe
06.2013 - 08.2014
Therapist
Youth Dynamics, Inc.
12.2012 - 05.2013
Counselor
Stone Child College
01.2011 - 10.2012
Lead Case Manager / Therapist
Ojibwe Nehiyaw Initiative
09.2009 - 03.2010
PACT Program Case Manager
WMMHC
03.2008 - 04.2009
Family Specialist Counselor
Rocky Boy Health Board
04.2005 - 01.2006
Education
Master of Social Work (MSW) -
Walla Walla University
Walla Walla, WABachelor of Arts - Psychology
University of North Dakota
Grand Forks, NDSkills
- Behavioral Health Assessment
- Care Coordination Strategies
- Resource coordination
- Integrated Care Documentation
- Crisis intervention
- Community Health Advocacy
- Continuous Wellbeing Monitoring
- Family Dynamics Assessment
- Team collaboration
- High-Impact Interpersonal Skills
- Empathy & Active Listening
- Rapport building
Timeline
Professional & Personal Development
Spiritual Enhancement Sabbatical
09.2023 - 07.2026
Behavioral Health Case Manager
United Health Care
05.2022 - 04.2023
Social Work Faculty / Instructor
Salish Kootenai College
06.2020 - 10.2021
Foster Care Program Manager
Confederated Salish and Kootenai Tribes
03.2020 - 06.2020
Trauma Social Worker
Confederated Salish and Kootenai Tribes
11.2019 - 03.2020
Child Welfare Coordinator
Chippewa Cree Tribal TANF
11.2015 - 11.2016
Domestic Violence Advocate
Chippewa Cree Tribe
08.2014 - 11.2015
CPS Lead Case Worker
Chippewa Cree Tribe
06.2013 - 08.2014
Therapist
Youth Dynamics, Inc.
12.2012 - 05.2013
Counselor
Stone Child College
01.2011 - 10.2012
Lead Case Manager / Therapist
Ojibwe Nehiyaw Initiative
09.2009 - 03.2010
PACT Program Case Manager
WMMHC
03.2008 - 04.2009
Family Specialist Counselor
Rocky Boy Health Board
04.2005 - 01.2006
Master of Social Work (MSW) -
Walla Walla University
Bachelor of Arts - Psychology
University of North Dakota