Rachel Ballard

-Greet guests warmly and successfully upon arrival.

-Ensure tables are clean and set properly.

-Provide helpful information about the menu and new specials.

-Take accurate food and beverage orders, addressing any special requests or dietary needs.

-Respond promptly to customer inquiries and address any concerns or complaints in a professional manner.

-Communicate order information clearly to the kitchen and bar staff.

-Ensure all orders are served accurately.

-Process payments efficiently.

-Ensure accurate record keeping of sales and payments.

-Communication Skills

-Customer Service Skills

-Time Management

-Attention to Detail

-Teamwork

-Food Knowledge

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Answered questions about store policies and addressed customer concerns.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Collaborated with team members to meet and exceed monthly sales targets consistently.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Bussed and reset tables to keep dining room and work areas clean.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Used slow periods to restock supplies, ice, trays, and delivery bags.

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
• Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
• Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
• Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
• Increased sales revenue through effective product recommendations tailored to individual customers.
• Supported store leadership in implementing new merchandising strategies to improve product positioning.
• Greeted customers and provided outstanding customer service.
• Collaborated with team members to meet daily sales targets, contributing to overall store success.
• Supported store management in planning and executing seasonal promotions and sales events.
• Monitored sales trends to advise on restocking, ensuring popular items were always available.
• Engaged with customers on sales floor, offering assistance and improving shopping experience.
• Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
• Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
• Developed rapport with regular customers, fostering welcoming store atmosphere.
• Implemented feedback from customer surveys to enhance shopping experience.
• Managed cash register, ensuring accurate transactions and safeguarding against losses.