RACHEL BANTA
Costa Mesa,California
Summary
Experienced Transportation Security Administration professional with over 9 years of progressive leadership in aviation security operations. Proven ability to supervise personnel, manage checkpoint operations, mitigate security threats, and implement federal screening procedures. Strong background in team development, incident response, policy implementation, and strategic planning.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Transportation Security Officer (LTSO)
Transportation Security Administration
Santa Ana, CA
04.2024 - Current
- Lead daily checkpoint operations including scheduling, rotations, and lane management.
- Develop incident reports and coordinate with Orange County Sheriff's Department (OCSD) and National Transportation Vetting Center (NTVC).
- Supervise and mentor TSOs; manage time/attendance, leave approvals, evaluations, and corrective actions.
- Serve as Acting Supervisor; respond to alarms and implement emergency procedures.
- Ensure compliance with TSA regulatory standard operating procedures (SOP) and aviation safety protocols.
- Maintain active Security Identification Display Area (SIDA) badge certification and adhere to all airport security clearance requirements.
- Trained in the proper handling, safeguarding, and dissemination of Sensitive Security Information (SSI) in accordance with federal guidelines.
- Rapidly learn, retain, and implement extensive and frequently updated security screening procedures in compliance with TSA regulations.
- Monitor inspection and maintenance of AIT, ETD, WTMD, CAT, X-ray, and radios.
- Collect and report daily screening metrics (ETD, AIT, WTMD, USP).
- Support workforce planning, strategic initiatives, and policy development.
- Manage equipment inventory and assist with budget/resource allocation.
- Prepare morning briefings, logs, and operational reports.
- 40 hours/week
Transportation Security Officer (TSO)
Transportation Security Administration
Santa Ana, CA
10.2016 - 04.2024
- Conducted pre-board passenger and baggage screening.
- Frequently performed Acting Lead duties including scheduling and workload distribution.
- Assisted with incident investigations and documentation.
- Opened/closed lanes based on passenger throughput.
- Maintained and calibrated screening equipment.
- Responded to security breaches and emergencies.
- Conducted morning briefings and ensured compliance with TACT training.
- 40 hours/week
Assistant Program Manager
B3NET Inc
Santa Ana, CA
03.2016 - 09.2016
- Supervised staff, assigned workload, and evaluated performance.
- Approved leave and recommended corrective actions.
- Managed client relationships and coordinated with external customers.
- Oversaw inventory management and office operations.
- 20 hours/week
Education
associate degree - Visual Development
Academy of Art University
San Francisco, CA05-2022
Diploma - undefined
Cypress High School
Cypress, CA06-2012
Skills
- Leadership & Team Supervision
- Aviation Security Operations
- Federal Regulatory Compliance
- Incident Response & Reporting
- Conflict De-escalation
- Strategic & Workforce Planning
- Equipment & Inventory Management
- Training & Development
- Critical Thinking & Risk Assessment
- Budget & Resource Allocation
- Handling sensitive information
Certification
- HAZMAT Certified (2019–Present) – Collection and disposal of hazardous materials.
- Passenger Support Specialist (2023–Present) – Assist passengers with disabilities.
- ATLAS/BDO Certified (2019–Present) – Behavioral detection and insider threat mitigation.
- On-the-Job Training Coach (2022–Present) – Train and certify new hires.
- Received Model Officer Recognition (MOR) Award.
- Chairperson, Joint Awards Committee & Employee Advisory Council (2021–Present).
Timeline
Lead Transportation Security Officer (LTSO)
Transportation Security Administration
04.2024 - Current
Transportation Security Officer (TSO)
Transportation Security Administration
10.2016 - 04.2024
Assistant Program Manager
B3NET Inc
03.2016 - 09.2016
Diploma - undefined
Cypress High School
associate degree - Visual Development
Academy of Art University