Summary
Work History
Education
Skills
Timeline
Generic

Rachel Barela

Reno

Summary

Dynamic customer service professional with a strong work ethic and integrity, honed at Buffalo Wild Wings. Proven ability to resolve conflicts with empathy and maintain high satisfaction levels. Skilled in time management and cash handling, consistently delivering outstanding service and fostering customer loyalty.

Work History

Cashiers

Buffalo Wild Wings
11.2013 - 2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Front Desk Receptionist

The Padre Hotel
05.2010 - 2012
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Customer Service Representative

Baja Fresh
05.2007 - 2007
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Liberty High School
Bakersfield, CA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills

Timeline

Cashiers

Buffalo Wild Wings
11.2013 - 2014

Front Desk Receptionist

The Padre Hotel
05.2010 - 2012

Customer Service Representative

Baja Fresh
05.2007 - 2007

Liberty High School

Similar Profiles

CREATE PROFILE