Rachel Barnett
Lakeville,MN
Summary
Experienced professional specializing in people, team, and talent strategies with a proven track record in talent management and organizational development. Skilled at implementing HR strategies that drive business success while cultivating a positive workplace culture. Recognized for exceptional collaboration skills and achieving results in fast-paced environments. Proficient in conflict resolution, strategic planning, leading change and transformation, as well as enhancing organizational design to elevate the employee experience. Dedicated to fostering early careers collaboration for sustainable growth.
Overview
9
9
years of professional experience
Work History
Program Manager, Mobility and Immigration
UnitedHealth Group
05.2020 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the intern team.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Identified program obstacles and communicated possible impacts to team.
- Streamlined communication channels to facilitate efficient collaboration among team members and stakeholders.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Leveraged technology tools for enhanced project tracking, reporting, and information sharing among team members.
- Developed detailed plans based on broad guidance and direction.
Onsite Client Mobility Manager
Graebel Companies
09.2018 - 05.2020
- Provided expert advice on best practices in sustainable transportation planning, contributing to environmentally friendly initiatives across the region.
- Effectively managed conflicts and resolved issues, maintaining strong relationships with clients and stakeholders throughout the project lifecycle.
- Conducted thorough data analysis of transport usage patterns, enabling better-informed decision-making on infrastructure investments.
- Conducted regular audits of mobility operations to ensure compliance with industry standards and regulatory requirements.
- Collaborated with cross-functional teams to design innovative mobility programs, meeting diverse client needs.
- Fostered a positive work environment through effective team management and clear communication channels.
- Increased customer satisfaction with tailored mobility solutions that catered to unique requirements.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Global Mobility Associate
Atkins, Member of SNC-Lavalin Group
08.2016 - 09.2018
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
Education
Bachelor of Science - Leadership and Management
11.2024
National Society of Leadership and Success – Member
Skills
- Workforce strategy execution
- Driving talent initiatives
- Proficient in Office suite tools
- Project planning
- Problem-solving
- Shared services delivery model experience
- HR policies and procedures
- Workforce retention initiatives
- Demonstrated consulting proficiency with key stakeholders
- Proven track record in enhancing employee experience
- Currently studying for HRCI SPHR exam
Timeline
Program Manager, Mobility and Immigration - UnitedHealth Group
05.2020 - Current
Onsite Client Mobility Manager - Graebel Companies
09.2018 - 05.2020
Global Mobility Associate - Atkins, Member of SNC-Lavalin Group
08.2016 - 09.2018
Capella University - Bachelor of Science, Leadership and Management
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