Rachel Behr
San Diego,ca
Summary
Accomplished, highly skilled professional with more than 20 years of experience in administrative and project management, strategic planning, and performance improvement within nonprofit and corporate settings.
Proven success in analyzing existing processes and design policies to optimize efficiency, enhance productivity, and improve employee morale. Apply big picture leadership abilities to implement strategies that drive organizations’ performance and strengthen business systems. Remarkable efficiency in establishing, leading, and motivating high-performing teams, committed to achieving collective goals and shared vision. Utilize sound judgment, strong business acumen, and excellent assessment skills to address complex organizational issues by embracing challenges with a unique blend of creativity and practicality. Valued, trusted, and respected business partner recognized for exceptional work ethic, integrity, and high professional standards.
Overview
24
24
years of professional experience
Work History
Regional Office Manager
Patriot Environmental Services
01.2004 - Current
- Built and manage highly-efficient administrative teams through ongoing coaching and professional development opportunities in San Diego, Phoenix and Las Vegas.
- Leverage in-depth knowledge to assist 100 operators and technicians in streamlining the work and ensuring smooth-running of office administration
- Demonstrate proven capability in directing end-to-end accounting activities, including managing receivables, payables, and payroll to streamline processes
- Develop new business opportunities through strategic sales tactics, including customer development, networking, and relationship building
- Provide proposal preparation, project cost estimates, and subcontractor selection and procurement
- Spearhead day-to-day operations such as authenticating contract compliance, placing inventory orders, developing/retaining solid relationships with suppliers to optimize organizational growth
- Efficiently update spreadsheets and manage correspondence for attaining maximum revenue
- Successfully balance the needs of clients while effectively negotiating pricing to retain valuable relationships
- Completed bi-weekly payroll for 100 employees.
- Initiated and deployed OTJ Field Training program and minimized “downtime” for fresh hires and Field Supervisors
- Effectively retained essential employees through enhancing the effectiveness of communication with staff and providing a smooth working environment.
- Organized and updated databases, records and other information resources.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Coordinated office events, seminars and meetings for staff and clients.
- Created organized filing system to manage department documents.
- Built and managed processes for tracking and monitoring department performance.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Negotiated and executed contracts on behalf of department.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Maintain and monitor project plans, project schedules, work hours, budgets, and expenditures
- Completed bi-weekly payroll for 100 employees.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Improved office operations by automating client correspondence, record tracking and data communications.
Project Manager // Accountant
Bear Fence
01.2010 - 01.2020
- Leverage leadership skills to effectively build and supervise functional managerial processes/procedures to optimize operations efficiency
- Drive positive business outcomes by providing comprehensive support in leading the ongoing project operations, such as directing human resources, managing payrolls and vendors
- Successfully set up the support operations from the ground up and maintained a stable and profitable office supporting a small business operating to serve a diverse geographic customer base for 19 years.
Accountant / Office Manager / Project Coordinator
Foss Environmental Services, Dba NRC
01.1999 - 01.2002
Chair
Run Volunteer & Co, Holmes Elementary School
01.2009 - 01.2014
Volunteer Food Server
San Diego Rescue Mission
01.2018 - Current
Education
Bachelors - Anthropology, Environmental Sustainability, Project Management
Southern New Hampshire University
Certifications Real Estate Principles, Anthony Schools - undefined
Environmental Technology - undefined
Southwestern College
Skills
- Project Management
- Team Building & Leadership
- Business Development
- Operations Management
- Strategic Analysis & Planning
- Cross-functional Collaboration
- Process/Performance Improvement
- Creativity & Innovation
- Customer Satisfaction/Retentions
Accomplishments
- Identified opportunities to create an effective unified team that have proven to meet deadlines while supporting one another.
- Obtained 100% accurate monthly financial statements by assessing, investigating, and correcting all financial activities and resolving problems while helping CFO.
- Efficiently ensured maximum achievement for the fundraiser by directing the coordination of 100 volunteers and leveraging the marketing and advertising of the event at a broad level.
Timeline
Volunteer Food Server
San Diego Rescue Mission
01.2018 - Current
Project Manager // Accountant
Bear Fence
01.2010 - 01.2020
Chair
Run Volunteer & Co, Holmes Elementary School
01.2009 - 01.2014
Regional Office Manager
Patriot Environmental Services
01.2004 - Current
Accountant / Office Manager / Project Coordinator
Foss Environmental Services, Dba NRC
01.1999 - 01.2002
Bachelors - Anthropology, Environmental Sustainability, Project Management
Southern New Hampshire University
Certifications Real Estate Principles, Anthony Schools - undefined
Environmental Technology - undefined
Southwestern College
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