Rachel Benson
Atwater,OH
Summary
With a proven track record at the Ohio Army National Guard, I excel in supply chain management and team leadership. Expert in enhancing inventory control and customer service, I've significantly improved resource accountability and efficiency. My adaptability and proactive approach in complex environments underscore my professional ethos and drive for continuous improvement.
Overview
2
2
years of professional experience
Work History
Contracting Officer Representative
Ohio Army National Guard
03.2024 - 12.2024
- Oversaw 4 PWS lines to include PBO (CIF & SSSC), FRP (Retrograde yard, Tire & Cylinder yard, & Build partner capacity), MMT, and SSA.
- Oversaw shipments of CIF equipment to Qatar and Jordan, including SAPI Plate shipments to and from Germany for scanning.
- Make CST appointments and sign enclosures for other country nationals to gain access to the post.
- Maintained accurate inventory and records.
- Implemented new procedures to keep proper accountability of resources, and improving efficiencies.
- Prioritize customer satisfaction by actively listening to customers' needs, resolving issues or conflicts promptly, and providing clear and concise information.
- Assisted customers in several countries over the phone or via email with account setups.
Supply Technician
Ohio Army National Guard
North Canton, Ohio
01.2023 - 01.2024
- Responsible for packing for drill weekends and annual training.
- Assisted in numerous administrative tasks.
- Conducted serial number inventories of all supplies and equipment.
- Responsible for keeping supply cages organized and clean.
- Assisted in issuing OCIE to soldiers.
- Maintained and updated soldiers' personal clothing records.
- Maintained proper key control for the supply room and vehicles.
Education
High School Diploma -
Marlington High School
Alliance, OH05-2015
Skills
- Supply chain management
- Team leadership
- Active listening
- Continuous improvement
- Professionalism
- Inventory coordination
- Quality assurance standards
- Adaptability
- Resourcefulness
- Excellent communication
- Customer service
- Inventory control
Accomplishments
- National defense service medal
- Army service ribbon
- Army achievement medal
Timeline
Contracting Officer Representative
Ohio Army National Guard
03.2024 - 12.2024
Supply Technician
Ohio Army National Guard
01.2023 - 01.2024
High School Diploma -
Marlington High School
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