Rachel Bernardin
Orlando
Summary
Dynamic professional with proven leadership at Disney's Hollywood Studios, excelling in team development and change management. Bilingual and skilled in fostering relationships, I have successfully trained staff, enhancing operational efficiency and maintaining high standards. My strong interpersonal skills and commitment to excellence drive team motivation and engagement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Leadership Team Member QSR
Disney's Hollywood Studios
01.2024 - Current
- Mentored and guided employees to proper completion of assigned duties.
- Led change management efforts, successfully navigating organizational transitions while maintaining employee morale and engagement.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Built strong relationships with customers through positive attitude and attentive response.
Room Inspector
Marriott Vacation Club
03.2019 - 01.2024
- Collaborated with various team members to meet guests' requests.
- Inspected guest rooms for compliance with cleanliness standards.
- Supported teamwork among housekeeping staff by assisting with cleaning tasks as needed during busy periods or staffing shortages.
- Trained new employees on proper room inspection procedures and hotel policies, resulting in improved inspection accuracy.
- Maintained hotel cleanliness standards by conducting regular room inspections and addressing any issues promptly.
Laundry Attendant
APDC
01.2018 - 01.2018
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
Education
GED -
West Orange Tehnical College
Ocoee, FL05-2018
Skills
- Team leadership
- Team player
- Staff development
- Motivation
- Bilingual
- Administrative skills
- Interpersonal skills
Certification
Life insurance 214
Languages
French
Full Professional
Creole
Full Professional
Interests
- Embracing outdoor adventures such as volley ball and cook out
Timeline
Leadership Team Member QSR
Disney's Hollywood Studios
01.2024 - Current
Room Inspector
Marriott Vacation Club
03.2019 - 01.2024
Laundry Attendant
APDC
01.2018 - 01.2018
GED -
West Orange Tehnical College
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