Rachel Berry
Thornton
Summary
Accomplished multi-unit leader with a robust track record in retail management, team development, and operational excellence. Proven ability to drive sales growth, coach high-performing teams, and manage complex operations across diverse locations. Expertise in financial analysis, business development, and enhancing customer experience, supported by a strong foundation in both corporate and entrepreneurial settings. Fluent in American Sign Language, dedicated to building relationships, mentoring teams, and empowering clients to achieve their goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Small Business Owner / Financial Educator
Five Rings Financial
02.2025 - Current
- Licensed Life Insurance Agent specializing in modern solutions, including Living Benefits.
- Educate individuals and families on financial protection for critical, chronic, and terminal illnesses.
- Develop personalized coverage plans to support long-term financial security.
- Build relationships with underserved communities, including Deaf and Hard of Hearing clients.
- Collaborate with referral partners and empower clients through financial literacy tools.
Crafting & Online Sales
Self-Employed
08.2022 - Current
- Design, create, and sell handmade crafts through local events and live online auctions.
- Manage all aspects of business operations, including product development, marketing, and customer service.
- Maintain organized inventory, fulfill orders, and track financial performance for sustainable growth.
- Build lasting customer relationships to encourage repeat business and referrals.
Early Childhood Assistant/Teacher
Early Learning of Broomfield
08.2022 - 05.2024
- Led innovative learning activities to promote children’s development and growth.
- Ensured safety and well-being of children and maintained strong relationships with families.
- Completed 39.25 Colorado Shines Professional Development Hours and earned Early Childhood Professional Credential Level 3.
District Manager
7-Eleven
11.2014 - 02.2022
- Managed a high-performing district of 13 stores in the Denver metro area, overseeing operations, financials, and team performance.
- Coached store managers to drive profitability, operational excellence, and exceptional customer service.
- Conducted regular store evaluations, facilitated grand openings, and acted as Market SME for customer experience.
- Managed inventory, merchandising, financial reporting, and new product launches.
Mobile Manager
Best Buy Mobile, Loveland, CO
01.2013 - 02.2014
- Managed Mobile, MP3, and Experience areas with responsibility for $20M in annual revenue.
- Conducted performance reviews, led training programs, and managed recruitment.
- Oversaw store openings/closings, scheduling, and cash management.
Various Leadership Roles
Best Buy, Broomfield, CO
01.2005 - 01.2013
- HGB Supervisor – Home Theater, Magnolia, Car-Fi: Supervised multiple departments, conducted coaching sessions, and drove business performance.
- Lifestyle Supervisor – Appliances, Digital Imaging, Gaming: Managed teams, led training sessions, and drove up-selling and customer loyalty.
- Mobile Consultant / C.A. / Magnolia Admin / Business Admin / Cashier: Delivered customer solutions, managed orders, and progressed through multiple promotions.
Education
Bachelor of Science - Studio Arts, Photography
University of Colorado
Boulder, COSkills
- Multi-Unit Operations Management
- Team Leadership & Development
- Sales & Revenue Growth
- Customer Experience & Relationship Building
- Recruitment, Training, and Talent Development
- Data Analysis & Operational Reporting
- Compliance & Process Improvement
Certification
- CPR Certified
- Early Childhood Professional Credential Level 3
- Fluent in American Sign Language
- Strong leadership, coaching, and mentoring abilities
- Proficient in data analysis, CRM systems, and operational processes
Languages
American Sign Laguage
Native or Bilingual
Timeline
Small Business Owner / Financial Educator
Five Rings Financial
02.2025 - Current
Crafting & Online Sales
Self-Employed
08.2022 - Current
Early Childhood Assistant/Teacher
Early Learning of Broomfield
08.2022 - 05.2024
District Manager
7-Eleven
11.2014 - 02.2022
Mobile Manager
Best Buy Mobile, Loveland, CO
01.2013 - 02.2014
Various Leadership Roles
Best Buy, Broomfield, CO
01.2005 - 01.2013
Bachelor of Science - Studio Arts, Photography
University of Colorado