Rachel Bessey
Omaha,NE
Summary
Dedicated Operations Analyst with ten years of experience in the Healthcare industry, specializing in labor productivity. Proficient in data analytics and report building. Demonstrated expertise in providing analytical support for divisional operations, ensuring accurate reporting, and facilitating effective communication of data to end users.
Overview
16
16
years of professional experience
Work History
Operations Analyst
Common Spirit
07.2015 - Current
- Oversee and manage all productivity reporting for CHI Nebraska Division, ensuring accurate and timely delivery of key insights to support operational decision-making.
- Collaborate with leadership to identify labor opportunities and provide essential system support for current productivity tools, contributing to increased efficiency
- Facilitate the implementation of a new system to enhance productivity and benchmarking results, liaising with managers and external vendors for seamless integration.
- Work closely with the Finance and Operations Performance group to establish acceptable workload indicators derived from the budget for all departments, ensuring alignment with organizational goals
- Proactively troubleshoot data exceptions and employ problem-solving techniques to resolve variances within reports, maintaining data accuracy and integrity
- Biweekly preparation of executive reports and dissemination of productivity results to various markets within Common Spirit Health.
- Provide ad-hoc analysis of budget, payroll, and volume data, offering timely and valuable information for strategic decision-making.
Financial Planning and Analysis Analyst
CHI Health
04.2014 - 07.2015
- Supported Senior Leadership by ensuring accuracy in key statistics for five metropolitan hospitals, collecting volumes and payroll hours data from various departments
- Distribute comprehensive reports to monitor and track productivity, utilizing analytical skills to identify abnormalities impacting departmental efficiency
- Provided recommendations to enhance efficiencies and optimize productivity across the organization.
Performance Improvement Technician
TD Ameritrade
10.2010 - 04.2014
- Simultaneously served as a Reorganization Analyst, contributing to the prevention of missed payments through meticulous end-of-day reconciliation, maintaining a monthly service level consistently above 98%
- Developed training materials for the Corporate Actions department and actively participated in process improvement initiatives, showcasing versatility and commitment to continuous enhancement.
Reorganization Analyst
TD Ameritrade
01.2008 - 04.2014
- Played a pivotal role in end-of-day reconciliation, ensuring accuracy and preventing missed payments, resulting in a monthly service level consistently exceeding 98%
- Managed incoming funds, evaluated internal accounts, and reported end-of-day balances to Senior Management, demonstrating a high level of financial responsibility.
- Responsible for processing Unit Investment Trusts (UITS) Voluntary Reorganization requests with minimal errors, serving as the primary contact for UITS inquiries and Survivor Option submissions and payments.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
Education
MBA - Finance
Bellevue University
Bellevue, NE05.2011
Bachelors in Business Leadership -
College of Saint Mary
Omaha, NE08.2007
Associates in Business Administration -
Hamilton College (Kaplan University)
Omaha, NE05.2005
Skills
- Report building using various tools such as Micro strategy, and Tableu
- Google Sheets
- Data Analysis
- Process Improvement
- Microsoft Excel
- Microsoft Word
- PowerPoint
- Cross-functional Collaboration
- Proficient in Productivity Systems
- Customer Service
- Problem Solving
Timeline
Operations Analyst
Common Spirit
07.2015 - Current
Financial Planning and Analysis Analyst
CHI Health
04.2014 - 07.2015
Performance Improvement Technician
TD Ameritrade
10.2010 - 04.2014
Reorganization Analyst
TD Ameritrade
01.2008 - 04.2014
MBA - Finance
Bellevue University
Bachelors in Business Leadership -
College of Saint Mary
Associates in Business Administration -
Hamilton College (Kaplan University)
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