RACHEL BLANKENSHIP
Dundalk,MD
Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
3
3
years of professional experience
Work History
Certified Nursing Assistant
Patient First Urgent Care Center
01.2023 - Current
- Ensured accuracy in medical records by diligently documenting patients'' symptoms, vitals, and medical history
- Facilitated timely communication between patients and healthcare providers by promptly relaying pertinent information.
- Reduced wait times for patients by maintaining an organized triage system that prioritized based on urgency levels.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Enhanced office efficiency by managing multi-line phone systems and promptly directing calls to appropriate personnel.
- Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
Certified Nursing Assistant
Medstar Franklin Square
06.2022 - Current
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
- Stocked patient rooms and supply areas to meet patient care needs
- Cleaned and sanitized medical equipment and rooms
- Completed in-service training and attended performance improvement meetings
- Collected Specimens such as blood, tissues and other laboratory specimens to be prepared for testing.
Receptionist
Wise Tannery
03.2021 - 07.2022
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches.
Sales Associate
American Eagle
09.2020 - 11.2021
- Performed routine bookkeeping tasks to record and store financial transactions
- Greeted Customers in a timely fashion while quickly determining their needs
- Train Staff on operating procedures and company services and policies
- Operated cash register and POS to process sales transactions and handle payments
- Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business
- Highlighted new products and company promotions during sales pitches.
Education
Associate in Science (A.S.) Nursing Candidate -
Community College of Baltimore County
06.2021
High School Diploma -
Sparrows Point High School
06.2021
Certification, Nursing -
Sollers Point Technical High School
06.2021
Skills
- Surgical Preparation
- Basic Life Support
- Medical Terminology Knowledge
- Collecting Specimens
- Room Cleaning and Restocking
- Insurance Verifying
- Payment Collection
- Patient-Focused Care
- Phlebotomy
Personal Information
Title: Certified Nursing Assistant and Patient Service Representative
Timeline
Certified Nursing Assistant
Patient First Urgent Care Center
01.2023 - Current
Certified Nursing Assistant
Medstar Franklin Square
06.2022 - Current
Receptionist
Wise Tannery
03.2021 - 07.2022
Sales Associate
American Eagle
09.2020 - 11.2021
Associate in Science (A.S.) Nursing Candidate -
Community College of Baltimore County
High School Diploma -
Sparrows Point High School
Certification, Nursing -
Sollers Point Technical High School
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