Rachel Brocato
Job background #1
Punctual and honest work experience with Dick's sporting Good's with solid background in athletic and retail environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Having experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Job background #2
Seasoned Sales Representative with exceptional success in business-to-consumer sales within the sales industry. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel.
Work History
Cashier
5 Years 7 Months- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Sales Representative
2 Months- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Expanded customer base and boosted profit within product line.
- Exceeded goals for new accounts in single sales cycle.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
Education
High School Diploma
- Completed AP course in Ap language, Ap literature, Ap psychology and Ap seminar. Scored a 3 or higher on all.
- 4.2 GPA
- Ranked in Top 11% of class
- English honor society Member and debate club member
Skills
Additional Information
I am planning to work full time before starting in college, and even work in college to help pay my way through school. I want to attend Pasco-Hernando for two years to get an associates in political science, and transfer to a university as a junior to continue the path of law. I have wanted to be a lawyer since i was in 10th grade, and will do everything i possibly can to help me afford my dreams, an help me strive towards my goals.