Summary
Overview
Work History
Education
Skills
Clinical Experiences
Timeline
Generic

Rachel Brower

Summary

Highly motivated and compassionate nursing student with clinical rotation experience. I have had opportunities to demonstrate the ability to provide patient care, patient assessments, implementing care plans, and prioritizing patients to be able to put their safety first.

Overview

10
10
years of professional experience

Work History

Sales Associate

Dry Goods
06.2023 - Current
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Personal Shopper

Instacart
08.2021 - Current
  • Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.

Professional Cleaner

Kleen By Design
08.2020 - 08.2021
  • Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
  • Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
  • Maintained a high standard of cleanliness for commercial buildings, contributing to improved work environments.

Customer Service Associate

Food Lion
04.2014 - 08.2020
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Streamlined communication with clients for improved service experiences and increased loyalty.
  • Trained new associates in company policies and procedures, fostering a supportive work environment.

Caregiver for Adult Program

A Small Miracle Inc.
05.2019 - 01.2020
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.

Certified Nursing Assistant

Clapps Nursing Home
11.2016 - 06.2017
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Education

Bachelor of Science - Pre-Nursing

East Carolina University
Greenville, NC

Bachelor of Science - Nursing

Gardner-Webb University
Boiling Springs, NC
05.2024

Skills

  • Empathy and Compassion
  • Effective Communication
  • Team Collaboration
  • Pharmacology
  • Critical Thinking
  • Task Prioritization

Clinical Experiences

  • Medical/Surgical - Spartanburg Medical Center, Spartanburg, SC Spring 2022
  • Medical/Surgical - Atrium Health, Kings Mountain, NC Fall 2022
  • Mental Health - Atrium Health, King Mountain, NC Fall 2022
  • Pediatric - Atrium Health, Cleveland, NC Spring 2023
  • Labor and Delivery - Atrium Health, Cleveland, NC Spring 2023
  • Labor and Delivery Preceptorship 120 hours - Atrium Health, Cleveland, NC Fall 2023

Timeline

Sales Associate

Dry Goods
06.2023 - Current

Personal Shopper

Instacart
08.2021 - Current

Professional Cleaner

Kleen By Design
08.2020 - 08.2021

Caregiver for Adult Program

A Small Miracle Inc.
05.2019 - 01.2020

Certified Nursing Assistant

Clapps Nursing Home
11.2016 - 06.2017

Customer Service Associate

Food Lion
04.2014 - 08.2020

Bachelor of Science - Pre-Nursing

East Carolina University

Bachelor of Science - Nursing

Gardner-Webb University

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Rachel Brower