Tagecia J. Nelson
Albany,NY
Summary
Social work professional with robust background in providing comprehensive support to individuals and families. Skilled in developing and implementing tailored intervention plans to address specific needs. Strong focus on team collaboration and achieving impactful outcomes, adaptable to evolving circumstances.
Overview
8
8
years of professional experience
Work History
Sales Associate
Bath and Body Works
Albany, NY
09.2023 - Current
- Handled customer relations issues, enabling quick resolution and client satisfaction, while providing personalized product recommendations based on customers' needs and preferences.
- Worked collaboratively with team members to achieve store objectives, maintain a positive work environment, and oversaw new personnel on policies, procedures and communications for in-person and telephone etiquette.
Social Work Intern
Albany County Public Defender's Office
09.2025 - 05.2026
- Implemented client-centered strategies to advocate for clients navigating the criminal legal system.
- Enabled clients to secure vital community resources, enhancing access to housing assistance, mental health services, and employment supports. Recorded client interactions and progress notes, ensuring compliance with confidentiality and ethical standards.
School Social Worker Intern
Damietta Cross-Cultural Center, Siena College
09.2024 - 12.2024
- Facilitated cultural workshops and dialogues addressing social justice, race, gender, identity, and equity to promote cross-cultural understanding and student engagement.
- Provided peer-level support and guidance to students, responding to social and emotional needs while adhering to core social work ethics and professional values.
- Assisted in the planning, coordination, and implementation of diversity, equity, and inclusion (DEI) initiatives aimed at fostering an inclusive campus climate.
Peer Group Leader
Peer Group Connection, Bronxdale High School
Bronx, NY
09.2021 - 06.2022
- Mentored incoming ninth-grade students, supporting their academic, social, and emotional transition into high school. Led small-group discussions focused on relationship-building, school engagement, and personal responsibility.
- Contributed to improved student retention and graduation outcomes by serving as a peer role model and leader.
Student Mentor
Global Kids Program
Bronx, NY
09.2018 - 06.2022
- Provided consistent mentorship to youth, supporting academic achievement, personal development, and social-emotional growth.Facilitated structured activities and discussions that promoted leadership skills, positive behavior, and self-advocacy.
- Contributed to a safe, inclusive, and supportive learning environment that encouraged student engagement and mutual respect.
Student Peer Mentor
Peer Mediation Program Bronxdale High School
Bronx, NY
09.2018 - 06.2022
- Mediated peer conflicts using active listening, empathy, and effective communication strategies.Guided disputing parties through problem-solving processes, helping them identify concerns, explore options, and reach mutually acceptable resolutions.
- Demonstrated professionalism, confidentiality, and ethical decision-making in conflict resolution settings.
Education
Bachelor of Arts - Social Work, Psychology
Siena University
Loudonville, NY05.2026
Skills
- Effective listening
- Time Management
- Community Outreach
- Empathy & Compassion
- Adaptability & Resilience
- Teamwork & Collaboration
- Effective conflict resolution
- Documentation & Record-Keeping
- Communication (Verbal & Written)
- Strategic problem-solving
- Experience mentoring children and youth
Pronouns
she/her
Personal Information
Gender: female
Timeline
Social Work Intern
Albany County Public Defender's Office
09.2025 - 05.2026
School Social Worker Intern
Damietta Cross-Cultural Center, Siena College
09.2024 - 12.2024
Sales Associate
Bath and Body Works
09.2023 - Current
Peer Group Leader
Peer Group Connection, Bronxdale High School
09.2021 - 06.2022
Student Mentor
Global Kids Program
09.2018 - 06.2022
Student Peer Mentor
Peer Mediation Program Bronxdale High School
09.2018 - 06.2022
Bachelor of Arts - Social Work, Psychology
Siena University