CYNTHIA CERVANTES
Memphis,TN
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Looking for a part-time job that will help me become a better worker and individual. Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust.
Overview
5
5
years of professional experience
Work History
Sales Associate
Rack Room Shoes Inc.
12.2022 - Current
- Engaged with customers to build loyalty.
- Contributed to team objectives in fast-paced environment.
- Greeted customers and offered assistance with selecting merchandise, finding shoes and completing purchases.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Managed exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other stores or online
- Organized racks and shelves to maintain store visual appeal.
Home Babysitter
06.2020 - 09.2021
- Communicated positively with children and guardians
- Organized and cleaned home after activities by picking up toys
- Prepared healthy, age-appropriate snacks and meals.
Education
Undergraduate - Child Development And Family Studies
University of Memphis
05.2026
High School Diploma -
Memphis Rise Academy
5221 Raleigh Lagrange Rd, Memphis, TN 3813406.2022
Skills
- Active Listening
- Organization and Time
- Management
- Flexible and Adaptable
- Dependable and Responsible
- Effective Listening
- Skills Development
- Fast Learner
- Welcoming to customers
- Teamwork and collaboration
- Customer service
- Helpful and
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Rack Room Shoes Inc.
12.2022 - Current
Home Babysitter
06.2020 - 09.2021
Undergraduate - Child Development And Family Studies
University of Memphis
High School Diploma -
Memphis Rise Academy
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