Job Search Status
Open to workDesired start date: Immediately
Open To Work
Rachel Brown
Virtual Administrative Assist
Gulf Shores,AL
Work Preference
Summary
Leveraged fundamental technology to drive innovation and enhance operational efficiency at IBM.
Assisted in understanding foundational concepts of generative AI through AWS certification training. Participated in collaborative learning sessions to enhance knowledge of AWS services related to AI.
Achieved Google Project Management Certificate, demonstrating expertise in project management methodologies.
Spearheaded AWS AI initiatives tailored for executive leadership in 2025.
Assisted in managing information and management systems projects to support team objectives. Collaborated with team members to streamline processes and improve efficiency.
Facilitated executive skills development initiatives to enhance leadership capabilities.
Pursued comprehensive studies in business administration to develop strategic management skills.
Achieved HubSpot Digital Marketing Certification, demonstrating expertise in digital marketing strategies.
Overview
16
16
years of professional experience
6
6
Certification
Work History
Business Operations Manager
Self Employed Services
Starkville, MS
07.2019 - 01.2026
- Developed and implemented operational strategies to enhance service delivery efficiency.
- Managed client relationships, ensuring satisfaction through tailored cleaning solutions.
- Oversaw cleaning schedule, coordinating cleaning crew effectively to meet deadlines.
- Streamlined business processes, reducing operational redundancies and improving workflow efficiency.
Virtual Administrative Assistant
Independently Employed
Remote, USA
07.2019 - 08.2022
- Coordinated scheduling and calendar management for multiple clients to enhance productivity.
- Developed and maintained efficient filing systems for digital documents, improving retrieval times.
- Conducted research and compiled data for reports, ensuring accuracy and relevance of information.
- Managed client communications through email and phone, providing timely responses to inquiries.
Office Manager/ Probation Officer
Court Programs
Starkville, MS
10.2009 - 03.2022
- Managed daily operations, ensuring smooth workflow and effective communication among staff.
- Scheduled appointments for over 300 reporting clients, set up court mandated programs, worked with DHS and drug and Alcohol facilities for clients.
- Attended municipal and justice court 6 times a week. Obtained new reporting clients for supervised reporting.
- Oversaw budget management, streamlining expenses while maintaining program quality and compliance standards.
Education
Associate of Applied Science - Business Management
East Mississippi Community College
Mayhew, MSSkills
Project management
- Operations management
- Effective communication
- Business administration
- Motivational leadership
- Data management
- Customer service
- Records organization and management
- Client account management
- Business marketing
- Customer service management
Operations management
Microsoft office proficient
Staff management
Excellent oral and written communication
Client service
Business administration
Motivational leadership
Decision-making capacity
Records organization and management
Certification
- IBM Fundamentals of Technology (2025)
- AWS AI for Executives (2025)
- Information & Management Systems (2025)
- Executive Skills Development (2024)
- Business Administration Studies (2024)
- HubSpot Digital Marketing Certification (2024
Timeline
Business Operations Manager
Self Employed Services
07.2019 - 01.2026
Virtual Administrative Assistant
Independently Employed
07.2019 - 08.2022
Office Manager/ Probation Officer
Court Programs
10.2009 - 03.2022
Associate of Applied Science - Business Management
East Mississippi Community College