Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rachel Buckle

Moses Lake,WA

Summary

Diligent and resourceful professional with experience in operations and administration. Track record of increasing client base and attaining high satisfaction at all levels. Adept in training employees, delivering punctual communication, and managing branch compliance. Instrumental in collaborating with cross-functional teams and personnel to provide excellent client experience.

Overview

9
9
years of professional experience

Work History

Client Relationship Consultant

US Bank
10.2023 - Current
  • Cross-sold banking products and services with ease by maintaining good customer relations and referring customers to the appropriate banking segment
  • Monitored, evaluated and presented solutions to meet client financial goals and rectify client problems
  • Uphold strict compliance and banking regulatory standards

Lead Associate of Operations

JP Morgan Chase
12.2018 - 10.2023
  • Support all aspects of branch operations, including loss control, compliance, and audit standards
  • Mentor and train newly appointed Associates
  • Cultivate strong business relationships with customers to drive business development
  • Schedule and perform vault and cash box audits
  • Coordinate schedules, administrative functions, quality assurance and process improvements to bolster operational output

Human Resources Administrator

Upward Aquisitions
10.2015 - 12.2018
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Developed and monitored employee recognition programs.

Education

Bachelor Of Science - Business Administration

Kent State University
Kent, OH
05.2015

Skills

  • Compliance controls
  • Operations management
  • Cross-team collaboration and communication
  • Risk analysis
  • Problem solving under pressure

References

Available upon request

Timeline

Client Relationship Consultant

US Bank
10.2023 - Current

Lead Associate of Operations

JP Morgan Chase
12.2018 - 10.2023

Human Resources Administrator

Upward Aquisitions
10.2015 - 12.2018

Bachelor Of Science - Business Administration

Kent State University

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Rachel Buckle