Nardin Matta
Huntington Beach,USA
Summary
Client-focused Banking Professional with experience in client relationship management, teller operations, and financial services. Skilled at driving customer satisfaction, ensuring compliance with banking regulations, and delivering tailored financial solutions. Strong background in back-office operations, cash handling, and digital banking support. Trilingual (English, French, Arabic) with proven ability to adapt to multicultural environments and exceed performance targets.
Overview
7
7
years of professional experience
Work History
Client Relationship Consultant
USBankNA
Huntington Beach, CA
10.2022 - 08.2024
- Built and maintained strong client relationships, delivering personalized financial guidance.
- Assisted customers in navigating online and mobile banking, boosting digital adoption rates.
- Ensured compliance with banking regulations and internal policies.
- Collaborated with cross-functional teams to streamline service delivery and resolve client issues.
Store Manager
Bomburger
Huntington Beach, CA
07.2021 - 11.2022
- Led daily operations, staff management, and cash control procedures.
- Reconciled daily sales and maintained financial accuracy in fast-paced environment.
- Developed and trained a high-performing team, improving efficiency and service delivery.
Teller Operations Specialist
Union Bank
Irvine, CA
05.2019 - 06.2022
- Handled high-volume cash transactions with 100% accuracy.
- Resolved customer inquiries regarding balances, transactions, fees, and interest rates.
- Processed deposits, withdrawals, and loan payments while ensuring regulatory compliance.
- Enhanced customer satisfaction by providing clear guidance on banking products and services.
Sales Associate
St Mina Cali Clothing
California
03.2017 - 04.2020
- Delivered excellent customer service while managing transactions and inventory.
- Identified opportunities to cross-sell products and referred clients to financial services.
Education
Associate of Arts -
Irvine Valley College
Irvine, CA01.2022
High School Diploma - undefined
Grover Cleveland High School
NY01.2015
Skills
Client Relationship Management
Retail & Corporate Banking Support
Teller & Cash Operations
Compliance & Risk Awareness
Cross-selling & Business Development
Customer Service Excellence
Digital Banking Support
Team Leadership & Training
Languages
English – Native/Bilingual
French – Native/Bilingual
Arabic – Native/Bilingual
Timeline
Client Relationship Consultant
USBankNA
10.2022 - 08.2024
Store Manager
Bomburger
07.2021 - 11.2022
Teller Operations Specialist
Union Bank
05.2019 - 06.2022
Sales Associate
St Mina Cali Clothing
03.2017 - 04.2020
High School Diploma - undefined
Grover Cleveland High School
Associate of Arts -
Irvine Valley College