Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rachel Burden

Rachel Burden

Chesterfield,VA

Summary

Current student pursuing dual associate degrees in health sciences and nursing, seeking to launch a career in healthcare. Recognized for a strong work ethic, analytical skills, and hands-on clinical experience, committed to patient-centered care and strive to make a positive impact on patients’ lives by providing comfort, support, and a calming presence, especially in vulnerable moments. Passionate about being a positive, healing influence and look forward to applying knowledge and skills to improve outcomes in healthcare environments.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Fulfillment Associate

Amazon
06.2020 - Current
  • Directed accurate inventory processing in a high-volume environment, consistently meeting tight timelines with zero errors
  • Enhanced inventory management by leading a team and implementing strategies that achieved 100% stock accuracy
  • Resolved logistical challenges by developing efficient problem-solving techniques, significantly boosting operational performance
  • Exhibited resilience and strong work ethic by constantly working in complex physical roles, meeting and surpassing daily goals.
  • Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
  • Managed, motivated and monitored team of 20+ associates every shift.

Bookkeeper & Construction Manager

Roy C. Burden Home Improvements
07.2015 - 06.2020
  • Contributed to residential construction and renovation projects, ensuring tasks aligned with client specifications and timelines
  • Maintain up-to-date financial records, generate monthly/annual reports, and track project costs within budget
  • Assist in project budgeting, provide cash flow projections, and control costs by tracking the cost of materials & labor per project
  • Manage client invoicing, ensure timely payments, and oversee accounts receivable collections
  • Maintained organized records for regulatory compliance and tax preparation
  • Accounting software proficiency (QuickBooks), attention to detail, strong organizational and communication skills, and knowledge of construction accounting.

Assistant Manager

Sheetz
06.2011 - 07.2015
  • Directed daily operations and led a team to deliver high-quality service in a fast-paced retail environment
  • Established customer service improvements, achieving higher satisfaction levels and increased sales
  • Maintained top store standards, acquiring high audit scores and positive secret shopper feedback
  • Grew a positive work environment by motivating team members, enhancing the customer experience and operational success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Associate of Science - Nursing

Galen College of Nursing
Richmond, VA
01.2026

Associate of Science - Health Sciences

Brightpoint Community College
Chester, VA
01.2025

Associate of Science -

Brightpoint Community College
Chester, VA
10.2024

Skills

  • Continuous Improvement
  • Medication Administration
  • Effective Communication
  • Multitasking
  • Problem-Solving
  • Clinical experience
  • Basic Patient Care
  • Compassion and Empathy
  • Ability to Maintain Positive Attitude and Calm demeanor Under Pressure
  • Teamwork and Collaboration
  • Patient Observation and Education
  • Mobility and Feeding Assistance
  • Patient hygiene management
  • Vitals checks and documentation
  • Infection control standards
  • Professional Bedside Manner

Certification

  • CPR Certification
  • BLS Certification

Timeline

Fulfillment Associate

Amazon
06.2020 - Current

Bookkeeper & Construction Manager

Roy C. Burden Home Improvements
07.2015 - 06.2020

Assistant Manager

Sheetz
06.2011 - 07.2015

Associate of Science - Nursing

Galen College of Nursing

Associate of Science - Health Sciences

Brightpoint Community College

Associate of Science -

Brightpoint Community College

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Rachel Burden