Rachel Cameron-Wright
Van Alstyne,TX
Summary
Aesthetician and Laser Technician with a proven track record, excelling in client retention through exceptional service and relationship management. Skilled in advanced medical aesthetic treatments, and committed to continuous improvement, I foster strong partnerships to enhance client experiences and stay ahead of industry trends.
Overview
20
20
years of professional experience
Work History
Aesthetician, Injector, Laser Technician
RejuvedermMD Aesthetic Center
05.2013 - Current
- Recommended and performed microdermabrasion, chemical peels, laser treatments, body contouring, and administered neurotoxins under the Medical Director’s supervision.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased client retention rate by consistently delivering exceptional customer service and follow-up care.
- Attended professional development workshops regularly to stay informed on industry best practices, enhancing client experiences as a result.
- Fostered strong relationships with product vendors, ensuring access to the latest industry advancements and trends for clients.
- Managed inventory effectively, reducing waste while ensuring adequate stock levels were maintained at all times.
Aesthetician, Laser Technician, Manager
American Laser Skincare
06.2010 - 05.2013
- Performed various laser and facial treatments for optimal skin health, including microdermabrasion, chemical peels, laser hair removal, IPL Photofacial, and skin tightening modalities.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Fostered friendly, warm, and exceptional customer experience.
- Maximized performance by monitoring daily activities and mentoring team members.
Sales Associate, Sales Manager
Cingular Wireless/AT&T Wireless
05.2005 - 05.2008
- Addressed customer relations effectively for rapid problem-solving and pleased clients.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Resolved customer complaints quickly and professionally, turning negative situations into opportunities for relationship building and future sales.
- Assisted management with inventory control, ensuring optimal product availability for customer needs.
- Maintained an up-to-date knowledge of industry trends, new products, and emerging technologies to better serve customers.
- Streamlined the sales process by staying organized with paperwork, data entry tasks, and follow-up communications.
Education
Esthetics
Grayson County Community College
Denison, TX05.2009
Skills
- Continuous improvement mindset
- Relationship building and management
- Strong communication skills
Timeline
Aesthetician, Injector, Laser Technician
RejuvedermMD Aesthetic Center
05.2013 - Current
Aesthetician, Laser Technician, Manager
American Laser Skincare
06.2010 - 05.2013
Sales Associate, Sales Manager
Cingular Wireless/AT&T Wireless
05.2005 - 05.2008
Esthetics
Grayson County Community College
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