Rachel Cameron-Wright
Van Alstyne,TX
Summary
Aesthetician and Laser Technician with a proven track record, excelling in client retention through exceptional service and relationship management. Skilled in advanced medical aesthetic treatments, and committed to continuous improvement, I foster strong partnerships to enhance client experiences and stay ahead of industry trends.
Overview
20
20
years of professional experience
Work History
Aesthetician, Injector, Laser Technician
RejuvedermMD Aesthetic Center
McKinney And Allen, Texas
05.2013 - Current
- Recommended and performed microdermabrasion, chemical peels, laser treatments, body contouring, and administered neurotoxins under the Medical Director’s supervision.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased client retention rate by consistently delivering exceptional customer service and follow-up care.
- Attended professional development workshops regularly to stay informed on industry best practices, enhancing client experiences as a result.
- Fostered strong relationships with product vendors, ensuring access to the latest industry advancements and trends for clients.
- Managed inventory effectively, reducing waste while ensuring adequate stock levels were maintained at all times.
Aesthetician, Laser Technician, Manager
American Laser Skincare
Plano, TX
06.2010 - 05.2013
- Performed various laser and facial treatments for optimal skin health, including microdermabrasion, chemical peels, laser hair removal, IPL Photofacial, and skin tightening modalities.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Fostered friendly, warm, and exceptional customer experience.
- Maximized performance by monitoring daily activities and mentoring team members.
Sales Associate, Sales Manager
Cingular Wireless/AT&T Wireless
Texas
05.2005 - 05.2008
- Addressed customer relations effectively for rapid problem-solving and pleased clients.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Resolved customer complaints quickly and professionally, turning negative situations into opportunities for relationship building and future sales.
- Assisted management with inventory control, ensuring optimal product availability for customer needs.
- Maintained an up-to-date knowledge of industry trends, new products, and emerging technologies to better serve customers.
- Streamlined the sales process by staying organized with paperwork, data entry tasks, and follow-up communications.
Education
Esthetics
Grayson County Community College
Denison, TX05.2009
Skills
- Continuous improvement mindset
- Relationship building and management
- Strong communication skills
Timeline
Aesthetician, Injector, Laser Technician
RejuvedermMD Aesthetic Center
05.2013 - Current
Aesthetician, Laser Technician, Manager
American Laser Skincare
06.2010 - 05.2013
Sales Associate, Sales Manager
Cingular Wireless/AT&T Wireless
05.2005 - 05.2008
Esthetics
Grayson County Community College