Rachel Chen
Kent,WA
Summary
Dynamic professional with a strong background in customer service and patient care, honed at Virginia Mason. Proven ability to engage communities and deliver exceptional service, complemented by scientific research skills. Recognized for efficiently facilitating patient transportation and enhancing operational efficiency in fast-paced environments.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Volunteer
Virginia Mason
Federal Way , WA
10.2023 - Current
- Facilitated patient transportation, care, and service for healthcare staff.
- Assisted in discharging patients efficiently.
- Delivered lab materials to ensure timely diagnostics.
Team Member
Panera Bread
Tukwila, WA
10.2024 - 04.2025
- Experience in Barista, Cashier, and Dining Room positions
- Exceeded expectations in operating and closing both barista and cashier simultaneously
Sales Associate
Tillys
Tukwila, WA
06.2024 - 11.2024
- Operated at Cashier, Dressing Room, and Greeter positions
- Collaborated with coworkers in organization and cleaning of entire store
- Often assisted customers with knowledge of product
Environmental Research Intern
Institute of Systems: Biology
Seattle, Washington
06.2023 - 08.2023
- Assisted in data collection and analysis for various biological studies.
- Documented research findings and prepared reports for presentation.
- Participated in team meetings to discuss project progress and challenges.
Education
Bachelor of Science - Nursing
Gonzaga University
Spokane05-2029
High School Diploma -
Kentridge High School
Kent06-2025
Skills
- Community engagement and outreach
- Patient care
- Customer service
- Scientific research methodologies
- Food service operations
- Childcare and management
- Customer service excellence
Education Certifications
- Bachelor of Science in Nursing, Gonzaga University, Present, 05/31/29
- Nursing Assistant Certification, WA Dept. of Health | Highline College
- CPR Certification, American Heart Assoc. | Highline College
- Food Worker Card, King County | Public Health
Certification
Certified Nursing Assistant - Washington State Department of Health
Timeline
Team Member
Panera Bread
10.2024 - 04.2025
Sales Associate
Tillys
06.2024 - 11.2024
Volunteer
Virginia Mason
10.2023 - Current
Environmental Research Intern
Institute of Systems: Biology
06.2023 - 08.2023
Bachelor of Science - Nursing
Gonzaga University
High School Diploma -
Kentridge High School