Rachel Clements
Altamonte Springs,FL
Summary
Proactive scheduling assistant known for resolving conflicts and enhancing customer service. Proven ability to manage appointments and support team performance through innovative solutions and effective communication.
Overview
3
3
years of professional experience
Work History
Federal Work Study
Seminole State College Physical Sciences Dept.
Lake Mary, Florida
10.2025 - Current
- Executed daily duties with accuracy and efficiency.
- Contributed innovative solutions to improve team performance and outcomes.
- Calibrated instruments to ensure precise measurements and accurate data collection.
- Organized and stocked laboratory supplies to support daily operations effectively.
Scheduling Assistant
Clements & Associates
Lake Mary, Florida
05.2023 - 10.2025
- Communicated with clients to confirm appointments and address inquiries.
- Utilized scheduling software to input and track appointments efficiently.
- Monitored changes in the availability of personnel for scheduled appointments, and adjusted accordingly.
- Resolved conflicts between conflicting appointments and deadlines while maintaining a high level of customer service.
- Provided reminder calls and texts to clients prior to scheduled visits.
Student Leader
Seminole State College Title III Grant Program
Lake Mary, Florida
03.2025 - 09.2025
- Assisted students with homework and study techniques for various subjects.
- Assisted students with math and science concepts through one-on-one tutoring sessions.
- Presented tutoring workshops and academic support sessions for small groups.
Education
Associate of Arts - Biomedical Sciences
Seminole State College of Florida
Sanford, FL08-2026
Skills
- Tutoring strategies
- Effective communication
- Motivational skills
- Academic support
- Team collaboration
- Study techniques
- Customer service
- Appointment scheduling
- Calendar management
- Clerical duties
Timeline
Federal Work Study
Seminole State College Physical Sciences Dept.
10.2025 - Current
Student Leader
Seminole State College Title III Grant Program
03.2025 - 09.2025
Scheduling Assistant
Clements & Associates
05.2023 - 10.2025
Associate of Arts - Biomedical Sciences
Seminole State College of Florida