Rachel Collins
Negaunee,MI
Summary
Dedicated and seasoned Medical Records Specialist with 26 years of comprehensive experience in managing, organizing, and maintaining patient health records. Highly motivated and collaborative with exceptional analytical thinking and problem solving abilities.
Proficient in beginning and running an at home business. I have a lot of knowledge as a marketing consultant dealing with online sales and customer satisfaction.
Overview
26
26
years of professional experience
Work History
Medical Records Clerk
UPHS Bell
Ishpeming, MI
11.1998 - Current
- Maintain medical records for inpatient, observation, and surgical patients.
- Abstract patient charts assuring the completeness of medical records.
- Apply deficiencies to medical records for physicians to complete.
- Prepare birth certificates.
- Assist patients at the window and prepare their records for pickup.
- Complete release of information as they present.
- Work with MediTech computer system, as well as EBC (VERA) for birth certificates.
- Operate office equipment; such as voicemail, fax machines and other software programs to prepare medical records.
- Work with physicians on deficiencies to complete medical records.
- OSHA reporting.
- Cancer reporting.
- Complete outpatient and ER records as needed.
- Answer phones assisting other facilities and patients.
- Multitasking and helping coworkers as needed.
Monat Marketing Consultant
Monat Global Inc.
Negaunee, MI
05.2020 - 05.2024
- Developed and implemented marketing campaigns to increase customer engagement.
- Created content strategy plans to improve customer experience across multiple platforms.
- Built relationships with influencers and other stakeholders in the industry.
- Managed social media accounts, including developing content calendars and posting regularly.
- Managed social media platforms daily by posting riveting content and engaging with followers.
- Supported clients in raising brand recognition through strategic marketing.
- Online sales with precise product for each individual customer
- Team building
Beachbody Coach
Beachbody.com
Ishpeming, MI
03.2015 - 08.2017
- Online sales building an at home business
- Created online challenge groups assisting in customers health and wellness journey
- Product knowledge
- Customer service/handling and fixing customer issues and complaints
- Team Building
- Provided guidance to participants in order to help them develop their skills and achieve desired goals.
- Mentored team members in order to build confidence and foster a supportive environment.
Education
Some College (No Degree) - Medical Office Information 1 Year
Northern Michigan University
Marquette, MISkills
- Customer and Personal Services
- Time Management
- Critical Thinking
- Daily use of Meditech, Vera, and Order Facilitator
- HIPAA Compliance
- Team Oriented
- Electronic Health Records (EHR)
- Learn Quickly
- Data entry
- Multitasking
- Hard Working
Timeline
Monat Marketing Consultant
Monat Global Inc.
05.2020 - 05.2024
Beachbody Coach
Beachbody.com
03.2015 - 08.2017
Medical Records Clerk
UPHS Bell
11.1998 - Current
Some College (No Degree) - Medical Office Information 1 Year
Northern Michigan University
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