Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Collins

Carnesville,GA

Summary

A dynamic Crew Trainer at Mcdonalds, I excelled in enhancing team performance and customer satisfaction through expert training in food safety and effective customer service. Known for exceptional leadership and problem-solving skills, I significantly improved staff proficiency and operational efficiency, setting a high standard of professionalism and adaptability across the team.

Overview

1
1
year of professional experience

Work History

Crew Trainer

Jessica Bays
06.2023 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Maintained current knowledge of all team position requirements.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Education

High School Diploma -

Franklin County Highschool
Carnesville, GA
05-2025

Skills

  • Team leadership and supervision
  • Food safety understanding
  • Cleaning and sanitation
  • Staff education and training
  • Conflict resolution techniques
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Team building
  • Professionalism
  • Adaptability
  • Processing payments

Timeline

Crew Trainer

Jessica Bays
06.2023 - Current

High School Diploma -

Franklin County Highschool

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Rachel Collins