Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachel Conerly

Prairieville,LA

Summary

I have an extensive leadership background, with 10+ years of experience. I have worked from the ground up, starting with my very first job as a "sandwich artist" at Subway, to a now, Assistant Store Manager over a 12 Million dollar business. I am a hard working, driven individual, who leads fearlessly, welcomes feedback, and seeks growth. A key strength of mine is building relationships. Building relationships within our community, with our guests, and creating a motivating environment for my team. I performance manage, strategize, and collaborate to propel my team forward. I lead with vulnerability and am someone my peers/direct reports know, that they can count on for support. I had every intention of majoring in psychology, but leadership and team building pulled me in a different direction. One that has helped shape me and many others.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Manager/ AM of Guest Experience

Lululemon
09.2021 - 06.2025
  • Fostered an inclusive/diverse environment through hiring and celebrating differences.
  • Developed community strategies to attract new customers, increasing foot traffic.
  • Performance managed direct reports & equitably held my team accountable to their development, through real conversations, documentation, feedback, and consistent check-ins/ 1:1's.
  • Managed our monthly & quarterly budgets.
  • Collaborated with other leaders within the region to drive results.
  • Fearlessly made decisions in the absence of the store manager to keep our business's growth on track.
  • Oversaw the hiring process. From recruitment, selection, onboarding, then training, I ensure the focus remains on core values ensuring we have top talent.
  • Maintained/monitored all Workday requirements
  • Supported AM of OPS with scheduling strategy/labor investment/and training hours.
  • Collaboratively built a diverse team, with all different backgrounds/experiences, to walk in alignment with global priorities.
  • Created annual, quarterly, and monthly business strategies to propel our business forward. We grew from a 10 million dollar business to 12 million, within 2 years.
  • Networked within our community, and neighboring communities to construct an ambassador pipeline & build brand awareness.
  • Engaged with diverse community groups, cultivating inclusive relationships/partnerships, in alignment with the companies values.
  • Lead weekly & monthly leadership and/or team meetings supporting our overall communication, standards, and goals.
  • Analyzed sales data to identify trends and adjust future strategies.

Assistant Manager/VM Lead

Michael Kors
10.2019 - 09.2021
  • Developed a team atmosphere through collaboration and inclusivity.
  • Assisted guests & associates to meet/exceed their needs.
  • Planned/organized VIP events.
  • Utilized/created/& executed business recaps, excel spreadsheets, daily goals, floorsets, and merchandising.
  • Ensured exceptional guest experience via clientele books, personal shopping, and a balanced schedule.
  • Delivered performance reviews.
  • Re-established the guest as our number one priority through strong leadership.
  • Contributed to exceeding sales goals & growing our volume.
  • Performance managed/celebrated employees to meet their goals, both inside and outside of work.
  • Performed well under pressure, and rapidly resolved any issues that arose.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.

Acting Store Manager/Assistant Manager

New York & Company Inc.
07.2019 - 10.2019
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Collaborated with other managers to drive company-wide initiatives aimed at improving overall performance across all locations within the region.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Initiated creative ways to raise money for foundations supported by the company.
  • Fostered culture of excellence and accountability among staff, resulting in higher employee morale.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Oversaw recruitment strategy, hiring, and training of team members.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Cultivated and strengthened lasting client relationships with a resolutions mindset and powerful communication skills.
  • Audited Timecards.
  • Held the team accountable to improve key metrics such as credit, ADS, UPT, and sales.
  • Promote shrink awareness through loss prevention policies, inventory counts, and standards of conduct from the company.

Education

Business/Psychology

Nicholls/RPCC
Thibodaux, LA/ Gonzales

High School Diploma -

East Ascension High School
Gonzales, LA
05.2014

Skills

  • Empowering high performing sales teams
  • People management
  • Charismatic/positive attitude
  • Recruiting and interviewing
  • Change management
  • Vigorous work ethic
  • Problem solver/critical thinker
  • Leadership
  • Team building
  • Collaboration
  • Strategic planning
  • Staff training and development

Certification

* Career and technical endorsement with marketing, on my diploma.

Timeline

Assistant Manager/ AM of Guest Experience

Lululemon
09.2021 - 06.2025

Assistant Manager/VM Lead

Michael Kors
10.2019 - 09.2021

Acting Store Manager/Assistant Manager

New York & Company Inc.
07.2019 - 10.2019

Business/Psychology

Nicholls/RPCC

High School Diploma -

East Ascension High School