Rachel Cooley
McDonough,Georgia
Summary
Driven and meticulous Food Service Worker with a track record of enhancing customer satisfaction and streamlining operations at Georgia Tech. Excelled in safe food handling and delivering exceptional guest service, significantly contributing to repeat business. Demonstrated ability to manage multiple orders and maintain high-quality standards, showcasing strong multitasking and interpersonal skills.
Overview
10
10
years of professional experience
Work History
Food Service Worker
Georgia Tech
Atlanta. GA
01.2023 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Caterer
RC COASTAL CATERING
McDonough, GA
09.2014 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
- Managed food inventory and supplies, reducing waste and maintaining optimal stock levels for diverse events.
- Delivered outstanding customer service throughout the entire event planning process, resulting in repeat business from satisfied clients.
Education
Associate - Business Management
Javelin Technical College
Morrow, GA11.2011
Diploma -
Stockbridge High School
Stockbridge, GA05.2005
Skills
Safe food handling
Food assembly
Hospital operations
ServSafe
Quality control
Plates presentation
Tableside Service
Food station setup
Food spoilage prevention
To-go order preparation
Guest seating arrangements
Timeline
Food Service Worker
Georgia Tech
01.2023 - Current
Caterer
RC COASTAL CATERING
09.2014 - Current
Associate - Business Management
Javelin Technical College
Diploma -
Stockbridge High School