Rachel Cox
Grand Rapids,MI
Summary
Dedicated and approachable professional with a proven track record of delivering exceptional customer service and fostering positive shopping experiences. Expertise in efficiently managing transactions and addressing customer inquiries, ensuring seamless interactions that boost satisfaction and loyalty. Committed to creating a welcoming environment that encourages repeat business and strengthens customer relationships. Recognized for reliability and a strong dedication to enhancing overall customer engagement.
Overview
4
4
years of professional experience
Work History
Style Consultant
Target Corporation
Grand Rapids, MI
09.2025 - Current
- Provide attentive, customer-focused service by assisting guests with product selection, sizing, and styling to enhance the overall shopping experience.
- Maintain organized and visually appealing merchandise displays in accordance with company merchandising standards.
- Process transactions accurately and efficiently at the point of sale, handling cash, credit, and returns.
- Restock inventory, monitor product availability, and ensure sales floor readiness throughout shifts.
- Collaborate with team members and leadership to meet daily sales goals and support store operations.
- Adhere to company policies regarding safety, loss prevention, and customer service excellence.
- Unload daily shipments in truck sort
- Organize the sent in apparel and accessories to ensure restock efficiency
After-School Program Aide
Ben Franklin Charter School After-School Program
Gilbert, AZ
05.2024 - 07.2025
- Provide a safe and welcoming environment to students of age K-6
- Handle emergencies with attentiveness and efficiency
- Actively engaged with students
- Confidently discuss necessary topics with child parent(s)/guardians
Crew Team Member and Shift Manager
Costa Vida
Gilbert, AZ
02.2023 - 07.2025
- Operated register to process payments and collect cash payment for order totals
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing
- Greeted customers at drive-thru and took food orders
- Recorded orders by answering customer questions and entering requests in the system
- Worked well with teammates and accepted coaching from management team
- Provided excellent customer service by greeting customers and meeting quality expectations
- Collaborated with team members to complete orders
- Became familiar with products to answer questions and make suggestions
- Assisted other team members to help achieve goals
- Supported great dining and meal experiences for guests
- Managed night shifts and nightly income
Crew Team Member
Chick Fil A
Mesa, AZ
06.2022 - 11.2022
- Operated register to process payments and collect cash payment for order totals
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing
- Greeted customers at drive-thru and took food orders
- Record orders by answering customer questions and entering requests in the system
- Worked well with teammates and accepted coaching from management team
- Provided excellent customer service by greeting customers and meeting quality expectations
- Collaborated with team members to complete orders
- Became familiar with products to answer questions and make suggestions
- Assisted other team members to help achieve goals
- Supported great dining and meal experiences for guests
Education
High school Diploma -
Higley High School
Gilbert, AZ05.2024
Bachelor of Science - Biological Sciences
Arizona State University
Tempe, AZ05-2028
Skills
- Customer Engagement
- Serving and Bussing
- Daily Food Preparation
- Managing Orders and Deliveries
- POS Transactions
- Cash Drawer Operations
- Stocking and Replenishing
- Credit Card Transaction Processing
- Dependable and Cooperative
- Strong work ethic
- Multitasking and organization
- Customer service
- Creative thinking
- Attention to detail
- Flexible schedule
- Inventory management
- Retail floor stocking
- Retail
Timeline
Style Consultant
Target Corporation
09.2025 - Current
After-School Program Aide
Ben Franklin Charter School After-School Program
05.2024 - 07.2025
Crew Team Member and Shift Manager
Costa Vida
02.2023 - 07.2025
Crew Team Member
Chick Fil A
06.2022 - 11.2022
High school Diploma -
Higley High School
Bachelor of Science - Biological Sciences
Arizona State University