Anaya Mirabal

Charlotte,NC

Summary

Professional with experience in customer service and sales strategies, adept at engaging clients to identify their needs and provide tailored solutions. Demonstrated ability to manage inventory effectively while ensuring a well-organized retail environment. Proven track record of handling customer complaints professionally and maintaining high levels of client satisfaction. Collaborated with team members to enhance operational efficiency and support various business functions as needed.

Overview

years of professional experience

Work History

Style Consultant

Target

Charlotte, NC

06.2023 - Current

Recommended fashion trends and seasonal looks to customers.
Updated social media accounts with relevant content related to style trends and products offered by the company.
Conducted market research on competitors' offerings in order to stay ahead of the competition.
Developed style solutions for clients, including color palettes, outfit ideas, and accessory selections.
Managed inventory levels at store locations ensuring sufficient stock is available at all times.
Supported other departments within the business as required.
Identified potential customer service issues before they arise and provided solutions to ensure client satisfaction.
Assisted with the selection of clothing items in store or online.

Sales Associate

Marshalls & HomeGoods

Huntersville, North Carolina

06.2021 - 08.2022

Developed promotional strategies to increase sales volume.
Organized stockroom shelves according to size, color or style.
Handled customer complaints in a professional manner.
Greeted customers and provided exceptional customer service.
Restocked shelves as needed to ensure sufficient inventory levels.
Assisted customers with product selection, sizing and styling.
Engaged customers in friendly, professional dialogue to determine needs.
Built and maintained relationships with peers and upper management to drive team success.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Trained new team members in cash register operation, stock procedures, and customer services.
Processed credit card transactions quickly and securely.

Education

High School Diploma -

Mountain Island Charter School

Mount Holly, NC

05-2022

Bachelor of Science - Biology

Central Piedmont Community College