Rachel DELGADO
Kissimmee,FL
Summary
Enthusiastic client services professional with a strong background in directly interfacing with industry customers. Well-versed in products, services, and consumer trends. Over 11 years of experience in a pharmaceutical background. Dependable achiever, committed to holding the highest ethical standards and maintaining customer trust.
Overview
17
17
years of professional experience
Work History
Virtual Assistant
Self Employed Services
Kissimmee, FL
09.2022 - Current
- Managed daily email correspondence, ensuring timely responses and organized inbox.
- Reviewed customer requests and provided competitive quotes in a timely manner.
- Rewrote and reinstated insurance policies, following underwriting and business rules.
- Provided detailed explanations of coverages, exclusions, limits, and other policy provisions.
- Pursued continued professional development through insurance workshops, course and webinars.
Pharmacy Technician
New Bridge Medical Center
Paramus, NJ
08.2009 - 04.2020
- Performed regular medication audits to ensure compliance with regulatory standards.
- Enhanced pharmacy efficiency by developing and implementing organizational systems.
- Organized work areas so that everything was easily accessible when needed.
- Managed filing of prescriptions, both electronically and manually.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Assisted with pharmacy technology updates and troubleshooting to ensure efficient operation.
- Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
Data Entry Assistant
Prime Source Purchasing
Clifton, NJ
09.2007 - 08.2008
- Secured essential information and data by running database backups.
- Screened and regularly answered calls to provide assistance to important clients.
- Sifted through large quantities of data and accurately transferred necessary information to electronic spreadsheets.
- Scanned and stored files and records electronically to reduce paper files and secure data.
- Determined appropriate databases for completed documents and transferred files electronically.
- Reviewed all forms for completeness prior to scanning them into the database.
- Performed routine backups to ensure data preservation.
Education
Registered Pharmacy Technician
Berdan Insitute
Wayne, NJ06-2009
High School Diploma -
Clifton Highschool
Clifton, NJ06-2008
Skills
- Email management
- Customer service
- Time management
- Verbal and written communication
- Data entry
- Spreadsheet management
- Calendar management
- Document preparation
- Team collaboration
- Attention to detail
Timeline
Virtual Assistant
Self Employed Services
09.2022 - Current
Pharmacy Technician
New Bridge Medical Center
08.2009 - 04.2020
Data Entry Assistant
Prime Source Purchasing
09.2007 - 08.2008
Registered Pharmacy Technician
Berdan Insitute
High School Diploma -
Clifton Highschool
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