Rachel Dickinson
Annapolis,MD
Summary
Biology graduate with over 8 years of customer service experience and a strong foundation in data management and organizational support. Driven by a deep commitment to environmental conservation and community impact. Known for fostering strong team relationships, effective communication, and consistently achieving results in dynamic, people-centered positions.
Overview
9
9
years of professional experience
Work History
Catering Server
Red Hot & Blue
Annapolis, MD
01.2020 - Current
- Coordinate and execute 20–30 events annually, ranging from small gatherings to large functions of 200+ attendees.
- Manage event logistics, including setup, breakdown, and supply inventories, to ensure seamless operations.
- Adapt quickly to changing needs, and troubleshoot on-site challenges to ensure professional and efficient service.
Waitress
Red Hot & Blue
Annapolis, MD
08.2016 - Current
- Provide exceptional service to over 100 guests per shift in high-volume restaurant, ensuring strong customer satisfaction ratings.
- Collaborated with over 20 staff members to ensure quick, accurate order processing during peak hours.
- Resolve customer concerns promptly, leading to positive feedback and satisfaction from clients.
- Process financial transactions with 100% accuracy, maintaining accountability and trust.
Research Intern
Department of Natural Resources
Annapolis, MD
01.2019 - 12.2019
- Conducted field research on salamander vernal pools, gathering ecological data for conservation efforts.
- Verified and entered over 500 records to ensure accurate reporting for research initiatives.
- Provided crucial insights into salamander ecology through systematic field observations, aiding conservation strategies.
Education
Bachelor of Arts - Biology
University of Florida
Gainesville, Florida, FL01-2023
Associate of Arts -
Anne Arundel Community College
Arnold, MD01-2019
Skills
- Team collaboration
- Customer service
- Attention to detail
- Communication skills
- Data entry
- Time management
Timeline
Catering Server
Red Hot & Blue
01.2020 - Current
Research Intern
Department of Natural Resources
01.2019 - 12.2019
Waitress
Red Hot & Blue
08.2016 - Current
Bachelor of Arts - Biology
University of Florida
Associate of Arts -
Anne Arundel Community College