Summary
Overview
Work History
Education
Skills
Websites
Timeline
Hi, I’m

Rachel Dousharm

Wilmington,NC

Summary

Performance-oriented Sales Leader offering exceptional record of achievement over 10-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

11
years of professional experience

Work History

Verkada

Channel Sales Manager
09.2022 - Current

Job overview

  • 100% + attainment all quarters in seat, Rookie of the Quarter FY24Q2, Channel MVP FY24Q3.
  • Developed customized sales plans for each channel partner, driving increased revenue.
  • Established clear expectations for performance within the Channel Sales Manager role, fostering accountability among team members.
  • Developed solutions with partners to aid in winning new business.
  • Expanded company''s market reach through identifying and recruiting strategic channel partners.
  • Conducted regular business reviews with key stakeholders to provide updates on performance metrics and address any concerns or challenges.
  • Streamlined communication between company and channel partners, ensuring alignment of goals and objectives.

Best Buy

Senior Consultant
07.2021 - 09.2022

Job overview

  • Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.
  • Evaluated clients' needs and created plan of action to provide solutions.
  • Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies.
  • Built strong relationships with clients through consistent communication and proactive problem-solving efforts.

Best Buy

Specialty Sales - Magnolia
06.2018 - 07.2021

Job overview

  • Increased department YoY growth by 14%.
  • Expanded market share through the successful launch of innovative product offerings within the specialty category.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Best Buy

Sales Supervisor
02.2016 - 06.2017

Job overview

  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.

Best Buy

Samsung Experience Expert
10.2012 - 02.2016

Job overview

  • Collaborated with cross-functional teams to design and implement customer-centric solutions, improving satisfaction rates.
  • Managed complex projects, ensuring timely completion within budget constraints while meeting client expectations.

Education

East Carolina University
Greenville, NC

Bachelor of Science from Business Administration And Marketing
05.2020

University Overview

  • Honoree of BB&T Emerging Leaders
  • 3.8 GPA
  • Mu Kappa Tau Marketing Honor Society
  • magna cum laude graduate

Skills

  • Strategic Partnerships
  • Strategic Planning
  • Sales Training
  • Territory Management
  • Partnership Development
  • Channel Development
  • Relationship Building
  • Business development and planning
  • New Business Development
  • Sales management

Timeline

Channel Sales Manager

Verkada
09.2022 - Current

Senior Consultant

Best Buy
07.2021 - 09.2022

Specialty Sales - Magnolia

Best Buy
06.2018 - 07.2021

Sales Supervisor

Best Buy
02.2016 - 06.2017

Samsung Experience Expert

Best Buy
10.2012 - 02.2016

East Carolina University

Bachelor of Science from Business Administration And Marketing

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Rachel Dousharm