Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Draudt

Salem,UT

Summary

Motivated and compassionate college student currently pursuing a Bachelor's degree in Human Relations, with a clear path toward graduate studies and licensure as a Clinical Social Worker (LCSW). Known for being proactive, organized, and deeply caring, with strong time management, problem-solving, and adaptability skills. Passionate about working with youth and families, and committed to making a meaningful impact through empathy, dedication, and continuous learning. Brings positive energy and a team-oriented mindset to every environment.

Overview

3
3
years of professional experience

Work History

Education Outreach Coordinator

My Story Matters
09.2024 - 06.2025
  • Coordinated virtual programs, field trips, workshops and interpretive programs.
  • Developed and implemented family geared public education programs and related materials. My Story Matters Curriculum.
  • Boosted program visibility through strategic marketing efforts, including social media campaigns and targeted emails.
  • Actively participated in professional development opportunities to maintain knowledge of current trends and best practices in educational outreach.
  • Created emotional resilience curriculum for elementary ages children, teachers, and parents.
  • Demonstrated commitment to organizational mission by consistently upholding quality standards within all aspects of program coordination.
  • Developed curriculum materials for outreach programs to enhance learning experiences for participants of all ages.
  • Increased community engagement by developing partnerships with local organizations to promote educational initiatives.
  • Utilized grant writing skills to secure additional program funding.

Patient Service Representative

Cadence Chiropractic
09.2022 - 01.2023
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
  • Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
  • Handled customer service inquiries in person, via telephone and through email.
  • Actively participated in team meetings focused on improving workflows and enhancing overall practice performance.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Answered incoming calls, scheduled appointments and filed medical records.

Education

Family And Human Relations

Brigham Young University
05-2026

Associate of Arts - Child Development And Art

Iowa Western Community College
Council Bluffs, IA
05-2008

Skills

  • Community engagement
  • Volunteer management
  • Curriculum design
  • Partnership building
  • Teamwork and collaboration
  • Multitasking Abilities
  • Active listening
  • Relationship building
  • Goal setting
  • Administrative management
  • Non-profit management

Timeline

Education Outreach Coordinator

My Story Matters
09.2024 - 06.2025

Patient Service Representative

Cadence Chiropractic
09.2022 - 01.2023

Family And Human Relations

Brigham Young University

Associate of Arts - Child Development And Art

Iowa Western Community College
Rachel Draudt