Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Rachel Duncan

Raleigh,NC

Summary

Seasoned retail sales associate with strong background in customer service and sales. Skilled at meeting customer needs, optimizing product displays, and driving sales growth. Demonstrated ability to build positive relationships with customers, resulting in repeat business and increased loyalty.

Overview

3
3
years of professional experience

Work History

Dog Sitter

Private Employers
Roxboro, NC
01.2022 - 08.2024
  • Walked and exercised dogs in accordance with owner instructions.
  • Provided compassionate care to dogs of all breeds, ages, and temperaments.
  • Ensured that each dog was provided with food, water, and rest as needed.
  • Assisted pet owners in training their dogs using positive reinforcement techniques such as clicker training and reward-based methods.
  • Cared for pets during owners' absences.
  • Developed long-term relationships with clients and bonded with animals through regular contact.

Retail Sales Associate

The Exchange Consignment
Roxboro, NC
02.2023 - 07.2024
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Organized displays to attract customers and promote sales.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Processed returned merchandise according to company policies.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Handled customer complaints in a professional manner.
  • Reported any discrepancies in inventory counts or pricing issues promptly.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.

Private Volleyball Coach

Self-employeed
Roxboro, NC
06.2021 - 08.2021
  • Developed and implemented individualized training plans for athletes to improve their performance.
  • Created drills and exercises to develop agility, strength, coordination, and stamina in volleyball players.
  • Provided feedback to players on technique, strategy, and skill development.
  • Demonstrated correct form of volleyball skills such as passing, setting, spiking, blocking.
  • Encouraged team spirit by motivating players with positive reinforcement techniques.
  • Assessed individual skills of each athlete in order to create tailored training programs for them.

Education

High School Diploma -

Person High School
Roxboro, NC
06-2024

Associate of Science -

Piedmont Community College
Roxboro, NC
05-2024

Skills

  • Order Processing
  • Loss Prevention
  • Money Handling
  • Customer Service
  • Positive and professional
  • Regulatory Compliance
  • Teamwork

Affiliations

  • Varsity Volleyball
  • Food Pantry
  • Bible Study
  • Fellowship of Christian Athletes

Accomplishments

  • Top 5% in the class
  • North Carolina Scholar
  • J.W. Sportsmanship Award
  • Summa Cum Laude
  • National Society of High School Scholar

References

References available upon request.

Timeline

Retail Sales Associate

The Exchange Consignment
02.2023 - 07.2024

Dog Sitter

Private Employers
01.2022 - 08.2024

Private Volleyball Coach

Self-employeed
06.2021 - 08.2021

High School Diploma -

Person High School

Associate of Science -

Piedmont Community College
Rachel Duncan