Rachel Dwyer

• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Centrifuged blood samples as outlined in clinical protocols.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Used personal protective equipment correctly to protect coworkers and patients.
• Organized daily work based on collection priority.
• Enhanced patient experience by performing blood draws quickly and efficiently.
• Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
• Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
• Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
• Assisted in training and onboarding new phlebotomists.
• Monitored supply levels and placed orders for laboratory supplies.
• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
• Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.

• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
• Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
• Collected and documented patient information to aid in accurate medical record keeping.

After caring for my mother from Aug 2019-July 2021. I moved from Pittsburgh, PA to Maryland to be closer to family.

• Reviewed and processed requisitions for laboratory tests.
• Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
• Verified patients' identification for proper sample collection.
• Adhered to HIPAA standards and maintained patient confidentiality in all interactions.

• Tracked collected specimens by initialing, dating, and noting times of collection.
• Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
• Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
• Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
• Developed and implemented strategies to improve phlebotomy processes.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
• Collected and documented patient medical information such as blood pressure and weight.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

• Implemented effective cultivation strategies that nurtured existing relationships while attracting new supporters to the organization''s cause.
• Assisted in the development of targeted marketing materials for donor acquisition campaigns, resulting in increased new donor support.
• Recruited and converted donors for automated procedures.
• Took initiative to demonstrate process donors and improve comfort with procedures such as phlebotomy.
• Evaluated records and risk assessment information for preliminary donor eligibility.
• Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
• Documented and verified patient information using laboratory information system.
• Set up, maintained and verified sterility of lab equipment and tools.
• Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
• Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
• Specialized in conducting Type tests with accuracy and precision.
• Processed donations accurately, ensuring donor preferences were respected and acknowledged appropriately.